CHRIS OHREL
Waxhaw
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
25
25
years of professional experience
2
2
Certification
Work History
Director – Finance & Distribution
Brighthouse Financial
10.2017 - Current
- Created and now oversee the Sales Reporting and Compensation Expense teams, ensuring over $10B in annual sales and $800M in annual commissions are tracked and reported accurately
- Developed, implemented, and continually monitor extensive validation processes to ensure the sales reported are accurate
- Provide ad-hoc and established reports to internal and external consumers, including analysis of industry and sales trends
- Provide key monthly, quarterly, and annual sales reports to Senior Management, including bullet points for the quarterly earnings call
- Transitioned over 20 legacy administrative systems to new platforms, while ensuring sales and expense processes were uninterrupted
- Partner with internal departments as well as outside vendors to support new products and distributors
Supervisor, Manager, Director – Field Compensation / Operations
MetLife
05.2000 - 09.2011
- Oversaw compensation processing for four different Broker/Dealers as well as the internal General Agency, representing over $475 million annually in commissions and servicing over 9,000 agents
- Managed multiple vendor relationships as well as internal relationships with MetLife’s Broker/Dealer, General Agency divisions, and off-shore counter-parts
- Supervised and coached up to 40 full-time employees
- Successfully shifted Field Compensation/Operations to new Charlotte location
- Monitored customer service team and ensured adherence to enterprise benchmarks
- Ensured quality service for the 12,000 monthly customer inquiries
- Shifted low-level processing jobs offshore while ensuring payroll continued to be processed within benchmarks and operating service expectations
- Developed annual budget and monitor and managed expenses
- Successfully merged the Enterprise General Agency and Broker/Dealer payroll areas into one department, instituting best practices and common system platforms across the teams
- Successfully consolidated the compensation operations of four different Broker/Dealers under one operations center in NJ
- Instituted best practices and common system platforms across the four channels
Education
BA - History and Secondary Education
Salisbury University
Salisbury, MDSkills
- People Management
- Vendor Relations
- Metrics
- Project Management
- Adaptability
- Process Improvement
- Resource Consolidation
- Team Building
- Relationship building
- Training and mentoring
- Staff training and development
- Strategic planning
Certification
- Series 7 License
- Series 24 License
Timeline
Director – Finance & Distribution
Brighthouse Financial
10.2017 - Current
Supervisor, Manager, Director – Field Compensation / Operations
MetLife
05.2000 - 09.2011
BA - History and Secondary Education
Salisbury University
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