Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Chris Ori

Roseville,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Golf Shop Associate

Lincoln Hills Golf Club
11.2014 - Current
  • Promoted game of golf and specific golf course and maintained high level of professionalism and service.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
  • Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
  • Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Golf Instructor

Lincoln Hills Golf Club
02.2016 - 09.2021
  • Coordinated lessons with head pro, golf shop, range and necessary departments.
  • Provided individualized golf training direction, encouragement and motivation to prepare athletes for games, competitive events and tours.
  • Explained and demonstrated principles, techniques and methods of regulating movement of body, hands and feet to achieve game proficiency.
  • Taught individual and group lessons for all ages, including18-hole play and swing analysis.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Developed and delivered effective and engaging coaching sessions to improve performance.

Retail Department Manager

Sport Chalet
03.2009 - 10.2014
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Assembly Technician

Custom Golf Stop
06.2003 - 12.2006
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Followed outlined specifications to implement assembly plans.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Monitored production to verify quality and completion of task in designated timeframes.
  • Performed regular maintenance on production equipment to verify functionality and performance.

Education

Associate of Arts - Business Management

San Diego Golf Academy
Carlsbad, CA
08.2008

No Degree - General Studies

Sierra College
Rocklin, CA

High School Diploma -

Oakmont High School
Roseville, CA
06.1994

Skills

  • Customer Needs Assessments
  • Operational Efficiency
  • Energy and Physical Stamina
  • Store Policies and Procedures
  • Dispute Mediation
  • Excellent Written and Verbal Communication

Timeline

Golf Instructor

Lincoln Hills Golf Club
02.2016 - 09.2021

Golf Shop Associate

Lincoln Hills Golf Club
11.2014 - Current

Retail Department Manager

Sport Chalet
03.2009 - 10.2014

Assembly Technician

Custom Golf Stop
06.2003 - 12.2006

Associate of Arts - Business Management

San Diego Golf Academy

No Degree - General Studies

Sierra College

High School Diploma -

Oakmont High School

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Chris Ori