Chris Ori
Roseville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Golf Shop Associate
Lincoln Hills Golf Club
Lincoln, CA
11.2014 - Current
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
- Engaged in friendly conversation with customer to better uncover individual needs.
Golf Instructor
Lincoln Hills Golf Club
Lincoln, CA
02.2016 - 09.2021
- Coordinated lessons with head pro, golf shop, range and necessary departments.
- Provided individualized golf training direction, encouragement and motivation to prepare athletes for games, competitive events and tours.
- Explained and demonstrated principles, techniques and methods of regulating movement of body, hands and feet to achieve game proficiency.
- Taught individual and group lessons for all ages, including18-hole play and swing analysis.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Retail Department Manager
Sport Chalet
Roseville, CA
03.2009 - 10.2014
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Assembly Technician
Custom Golf Stop
Rancho Cordova, CA
06.2003 - 12.2006
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Monitored production to verify quality and completion of task in designated timeframes.
- Performed regular maintenance on production equipment to verify functionality and performance.
Education
Associate of Arts - Business Management
San Diego Golf Academy
Carlsbad, CA08.2008
No Degree - General Studies
Sierra College
Rocklin, CAHigh School Diploma -
Oakmont High School
Roseville, CA06.1994
Skills
- Customer Needs Assessments
- Operational Efficiency
- Energy and Physical Stamina
- Store Policies and Procedures
- Dispute Mediation
- Excellent Written and Verbal Communication
Timeline
Golf Instructor
Lincoln Hills Golf Club
02.2016 - 09.2021
Golf Shop Associate
Lincoln Hills Golf Club
11.2014 - Current
Retail Department Manager
Sport Chalet
03.2009 - 10.2014
Assembly Technician
Custom Golf Stop
06.2003 - 12.2006
Associate of Arts - Business Management
San Diego Golf Academy
No Degree - General Studies
Sierra College
High School Diploma -
Oakmont High School