Chris Ori
Roseville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Golf Shop Associate
Lincoln Hills Golf Club
11.2014 - Current
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
- Engaged in friendly conversation with customer to better uncover individual needs.
Golf Instructor
Lincoln Hills Golf Club
02.2016 - 09.2021
- Coordinated lessons with head pro, golf shop, range and necessary departments.
- Provided individualized golf training direction, encouragement and motivation to prepare athletes for games, competitive events and tours.
- Explained and demonstrated principles, techniques and methods of regulating movement of body, hands and feet to achieve game proficiency.
- Taught individual and group lessons for all ages, including18-hole play and swing analysis.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Retail Department Manager
Sport Chalet
03.2009 - 10.2014
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Assembly Technician
Custom Golf Stop
06.2003 - 12.2006
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Monitored production to verify quality and completion of task in designated timeframes.
- Performed regular maintenance on production equipment to verify functionality and performance.
Education
Associate of Arts - Business Management
San Diego Golf Academy
Carlsbad, CA08.2008
No Degree - General Studies
Sierra College
Rocklin, CAHigh School Diploma -
Oakmont High School
Roseville, CA06.1994
Skills
- Customer Needs Assessments
- Operational Efficiency
- Energy and Physical Stamina
- Store Policies and Procedures
- Dispute Mediation
- Excellent Written and Verbal Communication
Timeline
Golf Instructor
Lincoln Hills Golf Club
02.2016 - 09.2021
Golf Shop Associate
Lincoln Hills Golf Club
11.2014 - Current
Retail Department Manager
Sport Chalet
03.2009 - 10.2014
Assembly Technician
Custom Golf Stop
06.2003 - 12.2006
Associate of Arts - Business Management
San Diego Golf Academy
No Degree - General Studies
Sierra College
High School Diploma -
Oakmont High School
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