Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

CHRIS PALM

West Richland

Summary

Seasoned Outside Sales Representative with a 20-year track record. Bringing strong industry knowledge, supporting business development, and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships. I am eager to leverage proven qualities and traits in a new professional endeavor.

Overview

33
33
years of professional experience

Work History

Outside Sales Representative

Builders FirstSource
06.2020 - Current
  • Increase territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visit customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Manage a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Participate in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.

Owner/Construction

Rez REI
04.2018 - 06.2020
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Loan Officer

1st Security Bank of Washington Kennewick
11.2014 - 03.2018
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Submitted loan applications to the underwriter for verification and recommendations.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Developed and maintained relationships with local real estate agents.

P&C Specialist

MetLife Auto & Home ­ Richland
03.2004 - 12.2014
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Sell various types of insurance policies to individuals and businesses on behalf of MetLife Auto & Home, including automobile, home, property and life.
  • Customize insurance programs to suit individual clients, often covering a variety of risks.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
  • Explain features, advantages and disadvantages of various MetLife policies.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

P&C Specialist

Country Insurance Financial
03.2001 - 03.2004
  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes

Customer Service

Lamb Weston
08.1996 - 03.2001
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.

Outside Sales

Builders Lumber
10.1991 - 08.1996
  • Contact prospective customers to demonstrate products, explain product features, and solicit orders.
  • Arrange and direct delivery and installation of products and equipment.
  • Prepare drawings, estimates, and bids that meet specific customer needs.

Education

Bachelor of Arts - Communications

The Masters College
Santa Clarita, Ca

High School Diploma -

Kamiakin High School
Kennewick, WA

Skills

  • Customer Service-Oriented
  • Motivated Team Player
  • High Energy
  • Multitasking ability
  • Positive and friendly
  • Strong interpersonal skills
  • Goal-oriented
  • Sales and Marketing
  • Judgement and Decision Making

Additional Information

  • Awards; MetLife Auto & Home Fast Track Sales Award, 2004; Advanced Property & Casualty Council Certificate of Excellence, 2007; The Summit National Conference Sales Achievement Award, 2004-2010; NAIA Soccer All-American, 1988-1991; The Masters College Athletic Hall of Fame Nomination, 2003; National Soccer Coaches Assoc. of America All-Far-West team, 1988-1991

Timeline

Outside Sales Representative

Builders FirstSource
06.2020 - Current

Owner/Construction

Rez REI
04.2018 - 06.2020

Loan Officer

1st Security Bank of Washington Kennewick
11.2014 - 03.2018

P&C Specialist

MetLife Auto & Home ­ Richland
03.2004 - 12.2014

P&C Specialist

Country Insurance Financial
03.2001 - 03.2004

Customer Service

Lamb Weston
08.1996 - 03.2001

Outside Sales

Builders Lumber
10.1991 - 08.1996

High School Diploma -

Kamiakin High School

Bachelor of Arts - Communications

The Masters College

Similar Profiles

CREATE PROFILE
CHRIS PALM