Self-motivated and proactive technician that is passionate about Electric Vehicles. Very strong understanding of EVs and electrical diagnostic theories with over 10+ years in management and automotive experience.
-Experience with Coordinate Measuring Machine(CMM, FARO)
-Experience with finding exact points in a vehicle with accuracy in microns
-Crashed prototypes that cost close to one million dollars, which required excellence in any repairs and extreme attention to detail
-Assisted with test dummy testing and instrumentation set up
-Worked closely with Prototype and integration teams. Directly worked with CAD and CAE teams.
-Complete rebuilds of crash vehicles, including Front Subframes, Drive Units, Crash Cans etc.
-Performed retrofits with prototype parts, as well as creating instructions for installation for changes at the production level
-Installed High Voltage break-outs and perform isolation tests
-Logged RCM electrical signals with an oscilloscope
-Experience with Test Machines including Launchers and gantries
-Performed low voltage diagnostics on several subsystems
-Detailed documentation for legal certifications for IIHS and Euro NCAP
-Created several break-out harnesses for isolated component control or electrical inspections
-Supported Full Frontal crash tests, Offset Barrier tests, Sled Testing, component level testing, Pedestrian Protection Testing etc.
-Diagnosed the most complicated issues in all the subsystems of the vehicle; including HV and Low Voltage diagnosis, Driver assistance, Safety restraints, Infotainment diagnostics, etc
-Low Voltage Diagnosis included CAN, LIN, HVIL
-Low Voltage Diagnosis included Isolation loss(internal and external to battery pack), Pre-charge, HVIL, and
-Lead Diagnostic technician of the Burlingame Service Center
-Lead Remote Diagnosis Specialist of the entire NorCal region, would also advise Service Centers nationwide on shutdown cars and provided detailed repair plans
-Achieved most improved Service Center nationwide one month into Shop Foreman role, received cash bonus for entire Service Center
-Attended the very first pilot START program; 3 month course going over HV architecture, diagnostic theories, received all Service Certificates, and performed full tear downs of all Tesla models
-One of the few technicians certified to replace High Voltage contactors and work inside of a battery pack
-Expert in review Car Logged signals and graphs. Including Infotainment logs
-Highest ranked Service Center in the region every single month as Shop Foreman
-Lead entire region in most efficient in diagnosis
-Expert in fault tree and branch termination analysis
-First Certified Driver's Assistance Master Technician
-Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
-Led entire region for customer satisfaction during the entire time as Store Manager
-Trained entry level Technicians and Service Advisors to become high prospect candidates for several high-end dealership
-Performed diagnosis on several subsystems with ICE cars
-Ensured safety and security of workplace, inventory control, and Hazmat management
-Store and employees' management, ability to multitask at an extremely high pace automotive shop
-Top Selling teammate; awared Top 5 out of 2,200 employees nationwide
-Drove year-over-year business growth while leading operations, strategic vision and long-term planning.
-Recruited, trained and managed a team of 20+ employees
-Solely in-charge of Payroll and Bank Deposits
-Managed facility and supplies to ensure food safety, cash handling, and operational policies are followed.
High Voltage and EV Diagnosis Expert