Christina Parsons

Rogers,Arkansas

Overview

years of professional experience

Stacy’s Custom Stripes

08.2022 - 10.2023

Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Laid out materials and system components to prepare for installation.
Inspected installations to check for functionality and maintain customer satisfaction.
Calculated materials and time needed for each job.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Assisted with system design and layout to optimize installations and continuous performance.
Worked with diverse types of weather and ground conditions.
Spread out articles or materials and examined for holes, tears and other defects.

The Garage Burgers & Beer

09.2020 - 06.2022

Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Created employee schedules to align coverage with forecasted demands.
Developed strategy to increase sales and drive profits.
Reviewed sales and gross profit report to assess company efficiency.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Freddys Frozen Custard And Steakburger

04.2017 - 09.2020

Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Developed and maintained relationships with customers and suppliers through account development.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Analyzed market trends and competitor activities to create competitive advantages.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Stacy’s Custom Stripes

08.2022 - 10.2023

The Garage Burgers & Beer

09.2020 - 06.2022

Freddys Frozen Custard And Steakburger

04.2017 - 09.2020