Dedicated Cybersecurity Professional | Proficient in Threat Detection and Response, and Incident Response | Proficient in Networking, EDR Tools, KQL, Forensic Analysis, OSINT, and Reporting | Committed to ensuring and implementing robust cybersecurity measures and best practices for optimal data protection and risk mitigation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cyber Security Incident Response Lead
Bridgestone Americas
Nashville, Tennessee, United States
09.2024 - Current
As a Lead Cyber Security Incident Response Engineer at Bridgestone Americas, I contribute to the swift detection, containment, and mitigation of cyber threats, ensuring the protection of our organizational assets. Leveraging my expertise in digital forensics investigations, I help identify root causes and attack vectors, supporting proactive measures to prevent future breaches.
I play a crucial role in collaborating with external partners to resolve critical security issues effectively. I am deeply involved in the analysis and reporting of incidents, crafting detailed incident response reports and executive summaries to inform strategic decision-making.
Through continuous monitoring and analysis of open-source threat intelligence, I anticipate evolving threats to enhance our defensive capabilities. My proficiency in Endpoint Detection and Response (EDR) solutions allows me to swiftly identify and neutralize malicious activities.
I excel in high-pressure environments, prioritizing tasks and coordinating effectively with cross-functional teams during incident response scenarios.
During my time as a Cyber Security Incident Response Apprentice at Bridgestone Americas, I focused on learning the intricacies of cybersecurity operations while gaining hands-on experience in threat detection and response. This role provided me with an immersive environment to develop my skills in a supportive and collaborative setting.
My apprenticeship involved practicing Open Source Intelligence (OSINT) implementation to enhance our threat detection capabilities. I actively participated in and conducted meetings, where I gained valuable insights into cybersecurity strategies and operations. Additionally, I created informative presentations to communicate complex security concepts and updates to both technical and non-technical audiences.
Collaborating with external teams was a key part of my development, as it allowed me to understand different perspectives and enhance our collective approach to cybersecurity issues. This experience laid a strong foundation for my current role, equipping me with the knowledge and expertise needed to effectively safeguard our organization’s digital infrastructure.
1 year 2 months
Patch Management Engineer
3D Technology Group, LLC
Franklin, Tennessee, United States
04.2023 - 08.2023
As a Patch Management Engineer, I specialize in maintaining the security and operational integrity of our server infrastructure by orchestrating timely deployments of software updates and patches. I utilize advanced patch management tools to assess vulnerabilities and ensure patches are thoroughly tested to mitigate compatibility issues. My responsibilities include coordinating with IT teams to efficiently deploy patches across Windows, Linux, and other server environments, minimizing downtime and optimizing performance.
8 months
Information Technology Help Desk
3D Technology Group, LLC
Franklin, Tennessee, United States
01.2023 - 08.2023
At 3D Technology, I work in a managed services including a Service Desk Analyst and a Patch Management engineer with proven success working in a high-volume, 24x7 call center providing technical support to hospital staff and remote users rapidly diagnosing, troubleshooting, and resolving client issues. I was routinely praised for my strong documentation and was patient in dealing with frustrated customers.
. Diagnosed, troubleshot, and resolved a wide range of software, hardware, and connectivity issues.
. Asked probing questions, researched, and resolved client issues.
. Partnered with Tier II and Tier III to resolve complex problems that required escalation.
8 months
Datacenter Technician
Direct Line Global
Gallatin, Tennessee, United States
10.2022 - 12.2022
At Direct Line Global I worked as a Data Center Network Technician for the Meta Data Center in Gallatin, TN installing telecommunication technology and cabling at a massive scale, with an emphasis on installing Cisco Switches, backups, and fiber cabling.
. Monitoring Data Center Systems
. Data Center equipment installation
. Copper and Fiber network infrastructure design and installation
3 months
IT Field Technician
3D Technology Group, LLC
Franklin, Tennessee, United States
09.2021 - 10.2022
At 3D Technology, I worked as an IT Field Technician with a great variety of responsibilities such as installing computer hardware, peripheral components, network domain migrations, and network discovery in the medical field across multiple states.
. Installed computer hardware, telecommunication components, and cable management.
. Configured, Imaged, and deployed hardware in medical facilities.
. Used Command prompt and Terminal for troubleshooting and locating hardware and peripherals.