A current undergraduate student at the University of Louisville majoring in Health and Human Performance. Profession goal is to become a Physical Therapist. I am looking for hands on experience in the healthcare setting.
Overview
7
7
years of professional experience
Work History
Package Handler
UPS
11.2017 - Current
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Used hand-held scanners and physical logs to accurately track item movements.
Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Member Service Representative
Planet Fitness Gym
02.2017 - 11.2017
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Responded to customer calls and emails to answer questions about products and services.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Maintained high-quality service by adhering to company policies and standards in all member interactions.
Verified customer identification and documentation for compliant transactions.
Assisted members with account management, including updating personal information and setting up automated payments.
Handled complaints with prompt, courteous service to uphold professional reputation.
Education
Bachelor of Science - Health And Human Performance
University of Louisville
Louisville, KY
05.2026
National Healthcare Association - Medical Assistant
Kentucky School of Phlebotomy
Louisville, KY
06.2021
Skills
Therapeutic exercises
Functional Movement Assessment
Nutrition counseling
Passion for fitness
Strength training
Vital Sign Monitoring
Medical Terminology
Phlebotomy
Anatomy and Physiology Knowledge
Timeline
Package Handler
UPS
11.2017 - Current
Member Service Representative
Planet Fitness Gym
02.2017 - 11.2017
Bachelor of Science - Health And Human Performance
University of Louisville
National Healthcare Association - Medical Assistant