Knowledgeable MDM Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
15
15
years of professional experience
Work History
Global Demand and Supply Manager
Sherwin-Williams
11.2024 - Current
Responsible for a team of managers and analyst to support the global forecasting and supply of products and raw materials
Work closely with Marketing, Sales, R&D, Operations in order to ensure products are available for customer orders
Use reporting and ERP systems to create plans for teams to then take and execute
Review global capacity constrains to support operations plans in region coordinating support between regions as necessary
Developed a comprehensive demand planning process to ensure accurate forecasting for product availability.
Governance and Quality Manager
Sherwin Williams
07.2021 - 10.2024
Application administrator for the Enterprise Metadata Management application for Sherwin Williams.
Coordinated the business and technical implementation of the Metadata application.
Responsible for maintaining data structure in the application to have governed searchable and accurate metadata available for the business users.
Coordinated with IT teams to create connections to BI and Data warehouses to catalog relevant technical metadata.
Create governance models, comprising of data assets, communities, domains, and asset relationships.
Developed and implemented governance workflows using business requirements to create govern data assets.
Defined Enterprise Data Governance Frameworks for Quality and Governance programs.
Work with the Business Groups Data Stewards, to create quality and policy rules in order to monitor and report data inaccuracies for business remediation.
Created Enterprise Reference Data Domain Model that will be used for the Oracle Cloud data domains to govern the values that will be used as data records are created.
Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
MDM IT Manager
Sherwin Williams Co
02.2013 - 07.2021
Manage the North America MDM Team responsible for maintaining customer and product data to ensure accuracy and quality.
Maintain the single source of truth for customers and products to ensure Legacy systems are receiving accurate and the required information to manufacture, process, and complete shipping receiving credit and billing transactions.
Work with business teams to enhance and develop the systems to meet their requirements, prioritizing those requests to meet deadlines and achieved the greatest return on effort.
Take business needs and work with IT on ways to systematically achieve the desired results.
Improve systems and processes to enhance user experience using the user interfaces.
Responsible for gathering, analyzing, and processing data for acquisitions for the business to seamlessly transition to the enterprise transaction solutions.
Work across division lines to support customer initiatives.
Collaborate with system administrators on projects to improve system communication and accuracy.
Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
Demand Planning Manager
Sherwin-Williams
07.2010 - 02.2013
Responsible for a team of analysts that reviewed, maintained, and updated forecasts in forecasting systems based on marketing and sales intelligence.
Conduct meetings with Sales, Marketing, and Operations to work closely with each team to maintain proper inventory and service levels.
Used MPS systems to plan and maintained stock levels at distribution locations.
Working closely with regulatory and sales to maintain the proper products in the regulated regions.
Leveraged strong analytical skills to identify and resolve demand forecast inconsistencies, ensuring accurate reporting and informed decisionmaking.
Improved forecast accuracy with regular reviews of historical sales data, identifying trends and adjusting future projections as needed.
Maximized revenue growth by collaborating with sales and marketing teams to align promotional activities with demand forecasts.
Education
Bachelor of Arts - Finance
Kennesaw State University
Kennesaw, GA
06.1998
Skills
Experience working across Divisions and with external customers to achieve results
Ability to thrive in a face paced work environment while maintaining strict deadlines
Excellent verbal and written communication skills
MDM, ADM, CRM, MFG and Governance systems experience
Excellent interpersonal and team building skills
Experience leading projects, implementations, and high performing teams