Chris Pinkerton
Augusta,GA
Summary
Results-driven sales leader with 30+ years of progressive experience in flooring distribution and manufacturing sales. Proven record of achieving and exceeding revenue, gross profit, and market share goals through strategic planning, team leadership, and customer relationship management. Skilled in developing and executing comprehensive sales plans, introducing new products, and driving consistent growth in competitive markets.
Overview
32
32
years of professional experience
Work History
Sales Professional
UCX
04.2011 - Current
- Successfully manage a territory generating $3–$5 million in annual revenue across 150+ active accounts.
- Achieve an annual 10% increase in dealer base through targeted business development, relationship management, and superior customer service.
- Collaborate with marketing and operations teams to launch new product lines, execute promotional campaigns, and implement effective merchandising strategies.
- Leverage CRM systems and sales analytics to forecast trends, manage inventory, and optimize stock levels for maximum profitability.
- Consistently exceed annual sales targets and improve gross margins through strategic account management and customer retention efforts.
- Conduct market research to identify emerging trends and evolving customer needs within the flooring industry.
- Train and mentor sales representatives on consultative selling techniques and product expertise.
- Analyze sales performance data to enhance inventory management, streamline order fulfillment, and increase operational efficiency.
- Implement strategic marketing initiatives that expand brand visibility and generate high-quality leads.
- Build and maintain strong, long-term customer relationships through personalized service, resulting in increased loyalty and repeat business.
- Provide timely and effective resolutions to client issues, ensuring satisfaction and continued partnerships.
- Develop and execute strategic sales plans to drive growth within key market segments, leading to measurable business expansion.
- Utilize CRM software to track sales.
- Manage key accounts with regular check-ins to assess satisfaction, proactively addressing challenges before escalation.
- Negotiate pricing, sales terms, and service agreements to achieve mutually beneficial outcomes.
- Foster a high level of customer trust and confidence through professionalism, product knowledge, and integrity.
- Collaborate with cross-functional teams to align goals, share market insights, and improve customer experience.
- Partner with leadership to deliver actionable customer feedback and recommend operational improvements based on market trends.
Manufacturing Representative
Mohawk Industries
02.2000 - 04.2011
- Represented Mohawk’s full product line across a highly competitive regional market, achieving consistent growth in sales volume and dealer engagement.
- Delivered customized presentations for new product launches, dealer programs, and continuing education sessions through Mohawk University.
- Strengthened key account relationships by providing personalized service, proactive issue resolution, and strategic pricing support.
- Collaborated with corporate marketing and distribution teams to ensure field sales operations aligned with company initiatives and market objectives.
Territory Manager
CMH Flooring Products
06.1996 - 02.2000
- Expanded the sales territory and consistently increased market share through strategic relationship-building and solution-based selling.
- Developed and executed targeted sales strategies to promote new product lines and move underperforming inventory across multiple categories.
- Provided accurate sales forecasts, detailed product performance analyses, and comprehensive territory reports to senior leadership to support data-driven decision-making.
Sales Representative
Allison-Irwin Distributors
09.1993 - 06.1996
- Expanded the customer base and consistently exceeded annual sales quotas through proactive client engagement and strategic market development.
- Maintained strong account relationships that ensured a smooth and successful transition during the company’s acquisition by CMH Flooring Products.
Education
Bachelor of Arts - Management And Marketing
Augusta University
Augusta, Georgia, GA01.1991
Skills
- Territory Management
- Sales Forecasting & Budgeting
- Team Leadership & Training
- New Product Introductions
- CRM & Data-Driven Decision-Making
- Strategic Planning & Execution
- Customer Relationship Management
- Profit Growth & Market Expansion
Timeline
Sales Professional
UCX
04.2011 - Current
Manufacturing Representative
Mohawk Industries
02.2000 - 04.2011
Territory Manager
CMH Flooring Products
06.1996 - 02.2000
Sales Representative
Allison-Irwin Distributors
09.1993 - 06.1996
Bachelor of Arts - Management And Marketing
Augusta University
Additional Information
- Proficient in Microsoft Office (Word, Excel, PowerPoint and Teams)
- Skilled at Radar, Power BI, Dancik Sales Portal, Concur, and ADP
- Highly self-motivated, detail-oriented, and adept at multitasking
- Excellent interpersonal and negotiation skills
- Willing to travel extensively throughout Georgia, South Carolina, and the Florida Panhandle