Christopher Poarch
Gastonia,NC
Summary
Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.
Overview
20
20
years of professional experience
Work History
Transportation Manager
Southeast Independent Delivery Services
Charlotte, NC
01.2024 - Current
- Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
- Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Prepared and presented detailed reports on transportation performance metrics to senior management.
- Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
- Monitored driver performance and compliance with safety regulations.
Store Manager
Mattress Firm
Denver, NC
06.2022 - 12.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Group Education & Training Manager
United States Air Force, Air National Guard
Charlotte, NC
09.2005 - 11.2021
- Served as the National Guard Bureau's Single Point of Contact for Education and Training for the Air National Guard
- Prepare training budget for organization of more than 300 members
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
- Facilitate orientation sessions and arrange on-the-job training for new hires
- Designed multimedia visual aids for enhanced learning.
- Provided leadership with regular updates on the group's training achievements.
- Collaborated with other departments to align training programs with organizational goals and objectives
- Monitored and evaluated training performance to determine quality and cohesiveness
- Coordinated technical training and personnel development classes for staff members
- Analyzed each department's training needs and developed new training programs based upon data collected.
- Managed development of e-learning training materials and activities to enhance learning experiences
Warehouse Manager
CCL Label, Inc.
Charlotte, NC
04.2006 - 12.2011
- Plan work schedules and assign duties to staff for effective performance of activities and response to fluctuating workloads
- Collaborate with workers and managers to solve work-related problems
- Check specifications of materials loaded or unloaded against information contained in work orders
- Examine freight to determine loading sequences
- Schedule times of shipment and modes of transportation for materials
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
Education
Associate of Applied Science - Education and Training Management
Community College of the Air Force
Maxwell AFB, ALAssociate Of Business Administration - Logistics
Gaston College
Dallas, NCSkills
- Interview and train staff
- Highly proficient in MS Office programs
- Improve procedures and evalute reports
- Daily Operations Management
- Customer Relationship Management
- Continuous Improvement Projects
- Develop Training Programs
- Leading Seminars
- Process Evaluations
- Remote Employee Training
- Build Training Manuals
- Company Policy Compliance
Timeline
Transportation Manager
Southeast Independent Delivery Services
01.2024 - Current
Store Manager
Mattress Firm
06.2022 - 12.2023
Warehouse Manager
CCL Label, Inc.
04.2006 - 12.2011
Group Education & Training Manager
United States Air Force, Air National Guard
09.2005 - 11.2021
Associate of Applied Science - Education and Training Management
Community College of the Air Force
Associate Of Business Administration - Logistics
Gaston College
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