CHRIS PORTERFIELD
Parkersburg,IA
Summary
Diligent Employee with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution. Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Overview
39
39
years of professional experience
Work History
Assistant General Manager
Spahn and Rose
01.2023 - Current
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
- Interacted well with customers to build connections and nurture relationships.
- Handled cash accurately and prepared deposits.
Outside Sales Account Manager
Bloedorn Lumber
01.2007 - 01.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
- Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.
- Delivered outstanding customer service by addressing inquiries promptly and courteously.
Outside Sales Account Manager
ProBuild Building Supply
01.2000 - 01.2007
- Increased sales revenue by building and maintaining strong relationships with key clients.
Outside Sales Account Manager
Napoleon Lumber
01.1986 - 01.2000
- Increased sales revenue by building and maintaining strong relationships with key clients.
Education
Journeyman's Card -
08.1990
Part-time - Estimating of Building Materials & Welding
01.1988
Graduated -
01.1986
Skills
- Inventory control
- Customer relationship management (CRM)
- Vendor relationship management
- Cost control
- Purchasing and planning
Languages
English
Professional Working
Timeline
Assistant General Manager - Spahn and Rose
01.2023 - Current
Outside Sales Account Manager - Bloedorn Lumber
01.2007 - 01.2023
Outside Sales Account Manager - ProBuild Building Supply
01.2000 - 01.2007
Outside Sales Account Manager - Napoleon Lumber
01.1986 - 01.2000
Carpenters Local 512 - Journeyman's Card,
Jackson Community College - Part-time, Estimating of Building Materials & Welding
Columbia Central High School - Graduated,
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