Summary
Overview
Work History
Education
Skills
Timeline
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Chris Poudrier

Fairfax,VA

Summary

A proven strategic leader with experience building sales and service teams, managing projects for global clients, developing content and agendas for healthcare summits, and consistently delivering on success metrics. Expertise in team development, sales, sales training, customer experience & retention, executive recruiting, and project management. Recognized for developing and retaining lean, high-performing teams to maximize profitability. Extensive experience leveraging business development tools including Salesforce, Sales Navigator, Mailchimp, Zoominfo, Apollo, Seamless.AI, Sales Logix, Monday.com, Google, and MS Office. Seeking a new position in business development, sales, or client experience to leverage experiences and impact a growing team.

Overview

17
17
years of professional experience

Work History

Relationship Manager

CDM Media
08.2023 - Current
  • Recruit Fortune 1000 C-Suite speakers for healthcare specific and cross vertical summits while driving delegate attendance and selling sponsorship packages to potential vendors.
  • Manage and expand relationships with speaker faculty & sponsors, develop summit agendas and create custom discussion topics and engaging session types
  • Maintain concise communication with sponsors/clients, speakers, and internal stakeholders including agendas, timelines, presentation deliverables, speaker travel logistics, and attendee metrics.
  • Report directly to VP of Sales to develop prospecting and sales strategies for new sponsorship/business opportunities and securing repeat business.
  • Business development and relationship management tech stack- Salesforce, Sales Navigator, Apollo, MS Suite, Google Suite, Zoominfo, Cognism, and Seamless.AI
  • Host daily meetings via Zoom, Teams, or by phone to pitch sponsor packages and recruit speakers.

Senior Global Manager, Client Services

Frost & Sullivan
04.2017 - 10.2022
  • Built and led a global team of six full-time client service managers across United States, United Kingdom, and Malaysia
  • Instrumental in driving significant sales growth for the Brand and Demand business unit, seeing and an increase in client sales from $1.5M to over $8M over 5 years.
  • Collaborated with account managers, project managers, industry analysts, SME's, and corporate leadership to optimize the customer journey and consistently exceed client expectations.
  • Delivered client services and oversaw new business development efforts for a B2B product suite including executive dinners, virtual and live think tanks, beta testing, white papers, infographics packages, and custom events.
  • Established pay and commission structures to align with company career path guidelines, and provided ongoing training and career development opportunities for associates.
  • Maintained concise documentation of team activities and achievements, ensuring transparency and accountability within the organization.

General Manager

Let's Dish!
05.2007 - 08.2010
  • Recruited, trained, and developed a high-performing team of over thirty employees, fostering a positive work environment and achieving exceptional results
  • Implemented efficiencies and cost-saving standards, leading to the #1 store ranking in the US for sales, cost of goods, and labor percentage.
  • Devised and executed an innovative production plan for shipping meals within the continental U.S., resulting in increased revenue and expanded branding
  • Trained and mentored the top sales staff in the company, equipping them with the skills and knowledge to excel in new sales and client retention.
  • Managed event teams at conferences/trade shows and corporate business events, ensuring seamless execution and positive brand representation
  • Ensured strict adherence to all relevant food safety laws and regulations, maintaining the highest standards of quality and safety for customers.

Education

Some College (No Degree) - Liberal Arts And Radiography

Norther Virginia Community College
Annandale, VA

Skills

    • Business Development
    • Client Experience
    • Leadership
    • Sales and Sales Training
    • Project Management
    • Relationship Management
      • Salesforce
      • Coaching
      • Customer Service
      • Hosting Virtual Think Tanks
      • C-Suite Speaker Recruitment
      • Team Development

Timeline

Relationship Manager

CDM Media
08.2023 - Current

Senior Global Manager, Client Services

Frost & Sullivan
04.2017 - 10.2022

General Manager

Let's Dish!
05.2007 - 08.2010

Some College (No Degree) - Liberal Arts And Radiography

Norther Virginia Community College

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Chris Poudrier