Chris Poulin, R.T.(R)(CV)(ARRT)
Smyrna
Summary
Professional in radiology with strong expertise in interventional radiology procedures. Known for precision in imaging techniques, patient care, and safety protocols. Strong collaborator, easily adapting to evolving clinical demands. Valued for reliability, technical skills, and focus on achieving optimal patient outcomes. Demonstrated ability to perform complex procedures accurately and efficiently, ensuring patient safety and optimal outcomes. Proficient in using advanced imaging technology and maintaining high standards of care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Interventional Radiology Technologist
Piedmont Hospital
04.2025 - Current
- Work in conjunction with the Interventional Radiologists and PAs to complete the variety of invasive procedures.
- Verifies patient ID and chart.
- Prepares necessary supplies and equipment for the procedure.
- Prep the patient for the procedure and positions patient for the procedure.
- Understands and comply with site/side marking when indicated.
- Accountable for the inventory supply maintenance.
- Assist in training for other medical imaging staff.
- Works as a team with other staff members to obtain the best possible outcome for all the patients.
- Educate, train, and mentor staff on all the Interventional Radiology procedures and equipment, maintaining strict guidelines.
Senior Implementation Consultant
Altera Digital Health (Allscripts)
05.2022 - 02.2025
- Created comprehensive communication plans outlining strategies for informing and engaging various stakeholders throughout the distinct phases of EHR implementation. Own system design, build and system configurations.
- Developed targeted communication materials tailored to the specific needs and concerns of each stakeholder group.
- Collaborate with subject matter experts to translate technical information into easily understandable content.
- Supported the development and delivery of training material related to the EHR system, ensuring effective communication of new processes and procedures.
- Worked closely with the change management team to address resistance and promoted a cheerful outlook towards EHR implementation. Ensure modern technologies are effectively adopted and utilized.
- Led customer sessions with the objective of identifying and documenting: Current and future business initiatives, Gap analysis within current systems and/or processes, and reporting/data analytics requirements.
- System configuration and setup including test and production validation testing.
- Drove Key Performance Indicators (KPIs) to help customers understand and continuously improve their business.
Software Implementation Consultant
PointClickCare
01.2022 - 05.2022
- Developed approaches that consider the impact to business and daily workflows.
- Educated and collaborated with the customer on recommended delivery or implementation approach.
- Identified and communicated issues, risks, escalations, and delays to ensure exceptional customer experience and successful implementation.
- Understood customer organizational change management needs, including the development and execution plan for user readiness and acceptance.
Clinical Consultant
Computer Programs & Systems, INC (CPSI)
09.2015 - 12.2021
- Identified and recommended revenue opportunities and developed targeted service offerings to existing customer base & work w/ sales & marketing teams in deploying them.
- Defined, documented, and deployed industry recommended “best practices” as applicable for technical implementations, including CMS Compliance.
- Setup Current and Future state clinical workflow processes, and risk analysis.
- Radiology Compendium analyzed for setup of Inbound & Outbound interfaces with various Labs, hospitals & other facilities.
- Translated client business into database reports utilizing SQL and Crystal Reports.
- Developed and successfully implemented standard templates for Onsite pre-visit agendas & post-visit deliverables.
- Trained super end users in a new system capability; Integrated and Parallel testing protocols and provided onsite go-live support and transition to client care support.
- Identified, filed, and followed up with product feature requests, product investigation and customer support requests.
Clinical Consultant
Xerox Consulting Services
07.2013 - 06.2015
- Clinical Consultant assigned to the Healthland account working closely and collaboratively with the client build team and other delivery members to facilitate analysis, troubleshoot and resolved of all issues.
- Analyzed unique configurations of customer sites, customized processes, and train accordingly.
- Addressed workflow changes and challenges with the implementation of a system raised by doctors and other medical staff.
- Systems Analysis - Conducted Gap Analysis of new and/or program requirements against the current and/or planned versions of the product.
- Implemented processes that streamline reporting, data management and data governance activities.
- Continued reviewing the latest quality programs and initiatives available for healthcare workflows and recommending updates and changes as needed to a customer.
- Improved operational effectiveness and productivity by redefining system use.
- Guided clients through upgrades and new release implementations, including design, building and initial testing for new functionality.
- Provided presentations, demonstrations, and walkthroughs of the product.
- Defined, documented, and deployed CMS industry recommended “best practices” as applicable for technical implementations.
Radiology Implementation Consultant
McKesson Enterprise Medical Imaging
04.2011 - 06.2013
- Managed Center operations to ensure compliance with Federal and State laws; coordinates Center activities to ensure JCAHO accreditation.
- System design including redesigned workflow processes, defined system interfaces, and facilitated within table build parameters and reporting requirements.
- Designed Future State Workflows including System Workflow and Department Process Workflow.
- Implemented integrated testing including test management, testing interfaces, test script design, applications, volume testing and unit testing.
- Gathered functional packaged software requirements from subject matter experts using interviews, WebEx workshops and other requirements techniques.
- Tracked requirement deliverables, breaking down work and delegated tasks among analyst team members, organized and defined project plans related to requirement activities and communicated requirement status to the project leadership.
- Analyzed unique configurations of customer sites, customized processes, and trained accordingly.
- Improved operational effectiveness and productivity by redefining system use.
- Guided staff through upgrades and new release implementations, including design, building and initial testing for new functionality.
- Trained users in a new system capability and provided go-live support and transition to support.
- Developed and maintained system customer relationships.
Center Operations Manager
Atlanta Access Care
09.2010 - 03.2011
- Collaborated with Radiologists, Service Area Director and Service Line Managers ensuring clinically standardized and quality focused care to all members.
- Managed appointment access to comply with regional targets and developed action plans for areas not meeting those targets.
- Ensured adherence to policies regarding accreditation standards from ACR, FDA/ MQSA, as well as state regulations for Georgia.
- Supported the process and culture of continuous performance and quality improvement.
- Managed department operating budget (to include payroll, non-payroll, and agency), maintained budget neutral or positive variances, outlining appropriate action plans to correct deficiencies.
- Maintained a positive and professional attitude with peers, patients, families/significant others, medical center staff, physicians, and visitors.
- Evaluated facility’s operational needs and implemented specific objectives.
- Compiled data and presented statistical and narrative reports to include cost analysis and time analysis for planning and productivity purposes to leadership team.
Senior Interventional Radiology Technologist
SnapFinger Vascular Access Center
03.2010 - 09.2010
- Accountable for the day-to-day operations and inventory supply maintenance.
- Educated, trained, and mentored staff on all Interventional Radiology procedures and equipment, maintaining strict guidelines.
- Worked with management and administration to identify present and future equipment needs.
- Acquired, utilized, and shared specialized clinical, professional, and technological knowledge to serve customers effectively.
- Created vendor and GPO accounts, negotiating, and establishing price contracts, and product availability to reduce overhead.
- Assisted the Interventional Radiologist daily on Interventional procedures to include fistulagrams, catheter insertions and exchanges, and angioplasty/stent procedures.
National Radiology Field Manager
US Vascular Holdings
11.2007 - 03.2010
- Accountable for the day-to-day operations and inventory supply maintenance.
- Accountable for new clinic equipment installations including PACS, RIS and capital equipment, training staff, and troubleshooting to facilitate clinics opening at or before deadline.
- Worked with imaging quality management personnel to identify future needs and to design efficient workflow processes.
- Redesigned educational literature, updating policy and procedure database on current industry standards, delivering new training manuals.
- Managed vendor activities in all phases of installation and implementation of new equipment.
- Provided expertise/consultation in answering questions from Administration and Field Associates regarding policy/ regulation/ procedures/ documentation/processes.
- Negotiated equipment vendor contracts, reducing capital cost more than $60,000.
- Provided product management at site, decreasing operation down time for client.
- Supported the development, documentation, monitoring, training, and orienting of all department employees.
- Supported monitoring tools that were developed to assess quality and establish consistency throughout the department.
Interventional Radiology Clinical Manager
HCA Lewis Gale Medical Systems
04.2006 - 10.2007
Human Resource Educational Specialist
Carilion Health Systems
01.2001 - 04.2006
- Interventional Cardiology/Radiology Technologist (Nov 1996-Jan 2001)
Education
Diploma - Vascular/Cardiovascular Interventional Technology
Forsyth Technical College
Winston-Salem, North CarolinaAssociate of Applied Science (AAS) - Radiography
Virginia Western
Roanoke, VirginiaSkills
- Interventional radiology expertise
- Professional Patient Care Skills
- Effective Communication Skills
- Implementing EHR Management System Upgrades
- Ensuring Patient Safety Standards
- Interventional radiology
- Patient care management
- Radiation safety protocols
- Team collaboration
- Venous Access procedures
- Staff training
- Attention to detail
Accomplishments
- Participated in unit-based leadership groups to improve delivery of care and employee relations.
- Cut inventory costs 65% by conducting utilization analysis and recommending new suppliers to department heads.
- Designed new systems to improve inventory management.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Researched and recommended new technologies and techniques to streamline existing workflow.
Certification
- American Registry of Radiologic Technologists (ARRT) R.T. (R) (CV) (ARRT) - License # 291573
- American Society of Radiologic Technologists (ASRT) Member since 1990
Languages
English
Native or Bilingual
Timeline
Senior Interventional Radiology Technologist
Piedmont Hospital
04.2025 - Current
Senior Implementation Consultant
Altera Digital Health (Allscripts)
05.2022 - 02.2025
Software Implementation Consultant
PointClickCare
01.2022 - 05.2022
Clinical Consultant
Computer Programs & Systems, INC (CPSI)
09.2015 - 12.2021
Clinical Consultant
Xerox Consulting Services
07.2013 - 06.2015
Radiology Implementation Consultant
McKesson Enterprise Medical Imaging
04.2011 - 06.2013
Center Operations Manager
Atlanta Access Care
09.2010 - 03.2011
Senior Interventional Radiology Technologist
SnapFinger Vascular Access Center
03.2010 - 09.2010
National Radiology Field Manager
US Vascular Holdings
11.2007 - 03.2010
Interventional Radiology Clinical Manager
HCA Lewis Gale Medical Systems
04.2006 - 10.2007
Human Resource Educational Specialist
Carilion Health Systems
01.2001 - 04.2006
Associate of Applied Science (AAS) - Radiography
Virginia Western
Diploma - Vascular/Cardiovascular Interventional Technology
Forsyth Technical College
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