Professional with proven track record in visual merchandising, prepared for this role. Adept at creating compelling store layouts and displays that drive customer engagement and sales. Strong focus on team collaboration and flexibility to adapt to changing needs, ensuring reliable and effective execution of merchandising strategies. Skilled in spatial planning, trend analysis, and visual presentation, with keen eye for detail and results-driven approach.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager - Visual Merchandising
TECOVAS - SoCo - Flagship
06.2024 - 06.2026
Developed and implemented visual merchandising strategies to enhance store presentation and customer experience.
Conducted regular store visits to evaluate merchandising effectiveness and identify areas for improvement.
Oversaw visual merchandising for new store openings and store collateral change-outs.
Collaborated with cross-functional teams to align product displays with marketing initiatives and seasonal promotions.
Trained and mentored new sales associates, fostering a high-performing team and promoting a positive, customer-focused store environment.
Led store operations during peak hours, overseeing customer service, cash handling, and sales floor management, resulting in improved customer satisfaction.
Implemented effective sales strategies and techniques, including upselling and cross-selling, to maximize revenue and achieve monthly and quarterly sales goals.
Analyzed sales data to identify trends, informing strategic merchandising decisions.
Coordinated visual merchandising efforts, enhancing store presentation and customer engagement.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Crew Leader/Associate Director of Operations
Little Guys Movers
06.2024 - 09.2024
Generated daily leads, performed onsite inspections of property, maximized usage of fleet vehicles, confirmed and prioritized scheduled moves.
Worked effectively as part of a team to execute moving plans, demonstrating strong communication skills and a commitment to collaborative problem-solving.
Quickly identified and resolved issues that arose during the move, such as navigating difficult spaces or handling unexpected challenges, ensuring timely and successful completion of moves.
Delivered exceptional customer service by addressing customer concerns and ensuring a smooth moving process, which led to high levels of customer satisfaction.
Bartender
Willies
09.2023 - 04.2024
Conducted comprehensive training sessions for new bar and wait staff, ensuring they acquired the necessary skills and knowledge for efficient service.
Provided excellent customer service by greeting and assisting patrons, taking drink orders, and ensuring a positive experience.
Demonstrated exceptional time management skills in fast-paced environments by managing tables, supporting bar staff, handling cash transactions with accuracy, and adapting to changing circumstances with ease.
Assistant Manager
Roma Sports Club
11.2017 - 07.2023
Promoted to assistant manager, effectively leading a team of five to ten staff members in daily operations, ensuring efficient functioning of the sports facility.
Exhibited strong problem-solving skills by addressing customer inquiries, concerns, and feedback promptly to maintain a high level of satisfaction.
Established effective communication channels within the team, fostering a collaborative and supportive work environment.
Server
Le Mas de Langoustier
05.2019 - 10.2019
Successfully navigated a multicultural work environment in France, demonstrating adaptability and a keen understanding of French customs and hospitality norms.
Responded calmly and efficiently to challenging situations, such as busy periods and demanding customers, maintaining a high level of service and composure under pressure.
Collaborated seamlessly with kitchen staff and fellow servers to ensure timely and accurate order delivery, contributing to a smooth and efficient restaurant operation.
Education
No Degree - Architectural Engineering
Joliet Junior College
Joliet, IL
High School Diploma -
Lincoln Way Central
New Lenox, IL
05-2019
Skills
Merchandise presentation
Creative vision
Visual storytelling
Interior design
Prop sourcing
Mannequin styling
Retail operations
Market research
Window displays
Fashion trend analysis
Sales analysis
Trend tracking
Store layout design
Lighting design
Time management
Multitasking
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Organized and detail-oriented with the ability to multitask