Chris Price
Las Vegas,NV
Summary
With over 20 years of experience in customer service and sales, I have honed my skills in providing exceptional service, ensuring customer satisfaction and retention. As an assistant high school and Legion baseball coach, I have developed a strong sense of integrity and commitment to achieving success both on and off the field. My self-motivated nature drives me to consistently meet and exceed sales performance goals. Additionally, I bring over 10 years of experience in hiring, training, and managing teams, showcasing my ability to lead and develop others. With excellent oral and written communication skills, I effectively convey information and build strong relationships with clients and colleagues alike. My motivational and leadership abilities further contribute to creating a positive work environment that fosters growth and success.
Overview
8
8
years of professional experience
Work History
Branch Relationship Banker
Nevada State Bank
07.2020 - 08.2024
- Collaborated with team members to achieve monthly sales targets and improve overall branch performance.
- Managed sensitive customer documents securely, safeguarding client privacy and minimizing risk exposure for the bank.
- Actively participated in ongoing professional development opportunities, staying current on industry trends and best practices to better serve clients.
- Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all transactions and interactions with clients.
Full-Service Officer
Westmark FCU
01.2019 - 07.2020
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Developed strong relationships with customers through high levels of customer service.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Conducted regular training sessions for staff development and skills enhancement.
- Collaborated with team members to achieve monthly sales targets and improve overall branch performance.
- Assisted customers in opening accounts, ensuring a smooth onboarding experience and high satisfaction levels.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all transactions and interactions with clients.
Personal Banker
KeyBank
01.2018 - 01.2019
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Cross-sold bank products and services to meet customer needs and provide options.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
Teller
KeyBank
10.2016 - 01.2018
- August 2017 Teller Star award winner
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Education
BBA - Business Administration
Boise State University
Boise, Idaho06-2008
Skills
- Goal-Oriented
- Branch Administration
- Product knowledge
- Compliance Awareness
- Organizational Leadership
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Adaptability and Flexibility
- Relationship Building
- Coaching and Mentoring
- Proficient in Microsoft Office
References
- Todd Kirby, Las Vegas, NV, 89113, 702-767-2429
- Robert Taylor III, Las Vegas, NV, 89135, 702-768-1620
- Jeremy Barnes, Idaho Falls, ID, 83401, 208-317-1893
Timeline
Branch Relationship Banker
Nevada State Bank
07.2020 - 08.2024
Full-Service Officer
Westmark FCU
01.2019 - 07.2020
Personal Banker
KeyBank
01.2018 - 01.2019
Teller
KeyBank
10.2016 - 01.2018
BBA - Business Administration
Boise State University
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