Summary
Overview
Work History
Education
Skills
Timeline
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Chris Putnam

The Dalles,OR

Summary

Experienced with coordinating security measures and directing security staff. Utilizes effective team leadership to maintain safe and secure environment. Knowledge of emergency response protocols and risk management strategies.

Security professional with proven history of managing and enhancing security protocols to safeguard assets and personnel. Known for strong focus on team collaboration and achieving results under evolving conditions. Reliable and adaptable, with expertise in risk assessment and incident response.

Overview

8
8
years of professional experience

Work History

Security Supervisor

Allied Universal Security Services
The Dalles, OR
11.2025 - Current
  • Supervised security personnel to ensure adherence to safety protocols and operational standards.
  • Conducted regular site inspections, identifying and mitigating potential security risks effectively.
  • Developed training programs for new security staff, improving onboarding efficiency and compliance awareness.
  • Led team meetings to discuss performance metrics, fostering a culture of continuous improvement among staff.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.

SOC Analyst

Allied Universal Security Services
The Dalles, OR
09.2024 - 11.2025
  • Monitored security events and alerts to identify potential threats and vulnerabilities.
  • Collaborated with cross-functional teams to improve security protocols and incident response processes.
  • Developed and implemented standard operating procedures for security monitoring operations.
  • Mentored junior analysts on best practices for threat detection and incident handling.
  • Provided technical support during high-priority incidents, ensuring timely resolution with minimal impact on business operations.
  • Maintained accurate documentation of all SOC activities, facilitating knowledge sharing across the organization.

Security Guard

Allied Universal Security Services
The Dalles, Oregon
02.2024 - 09.2024
  • Monitored premises to prevent theft, vandalism, and unauthorized access.
  • Conducted regular patrols to ensure safety and security of property.
  • Responded effectively to alarms and emergency situations, coordinating with law enforcement as needed.
  • Implemented access control measures, verifying credentials of personnel and visitors.
  • Collaborated with team members to enhance overall security strategies and practices.

Shift Leader/Manager

Jacksons Food Stores
Newberg, OR
08.2023 - 11.2023
  • Supervised daily operations to ensure efficient workflow and optimal staff performance
  • Trained and mentored team members on customer service standards and operational procedures
  • Coordinated shift schedules to enhance staffing efficiency and maintain coverage during peak hours
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Monitored compliance with safety protocols and store policies to maintain a secure environment
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.

Person in Charge

Fred Meyer
Newberg, OR
02.2022 - 07.2023
  • Assisted customers with a warm and professional attitude
  • Send and receive company-wide email correspondents
  • Processed exchanges and refunds
  • Assisted customers with questions
  • Solely responsible for training associates on the proper job duties of a Self-Checkout Host, both trainees from my own store and from others as well
  • Proper operation of a cash drawer in a check lane and Customer Service setting
  • Responsible for the running the Front-End as a closing manager
  • That entails meeting expectations on numerous tasks that need to be completed daily while simultaneously managing a dozen associates as needed.

Customer Service Specialist

The Home Depot
The Dalles, OR
06.2021 - 10.2021
  • Perform various different types of transactions based on customers needs with quick efficiency while providing my upmost in customer service

Customer Service Manager

Walmart
Hood River, OR
06.2018 - 10.2020
  • Managed between four and a dozen other associates in three departments at any one time
  • Would occasionally be the acting manager on duty.

Education

GED - General

The Dalles Wahtonka High School
The Dalles, OR
06-2010

Skills

  • Microsoft Spreadsheet (5 years)
  • Microsoft Word (2 year)
  • Typing (10 years)
  • Customer Service (8 years)
  • Management (5 years)
  • Front Desk (5 years)
  • Computer Skills (10 years)
  • 10 Key Data Entry
  • Computer Operation (10 years)
  • Shift Management
  • Microsoft Outlook
  • Phone Etiquette
  • Languages
  • English - Expert
  • My typing speed is approximately ~81 WPM

Timeline

Security Supervisor

Allied Universal Security Services
11.2025 - Current

SOC Analyst

Allied Universal Security Services
09.2024 - 11.2025

Security Guard

Allied Universal Security Services
02.2024 - 09.2024

Shift Leader/Manager

Jacksons Food Stores
08.2023 - 11.2023

Person in Charge

Fred Meyer
02.2022 - 07.2023

Customer Service Specialist

The Home Depot
06.2021 - 10.2021

Customer Service Manager

Walmart
06.2018 - 10.2020

GED - General

The Dalles Wahtonka High School