Chris Pyles
Fernandina Beach,FL
Summary
Dynamic and results-driven Supply Chain Leader with over 20 years of proven expertise in supply chain and logistics management, start-ups, SLA’s, 3PLs, safety, inventory control, route planning, P&L oversight (budgeting), and cost reduction across multiple sites. I have successfully applied industry-leading best practices and accurate forecasting techniques to foster transformative improvements in inventory accuracy and significantly cut costs. Additionally, I have a proven ability to develop talent through effective mentoring and empower a high-performing team of supply chain professionals to surpass targets and deliver exceptional results. Knowledgeable Director with a solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
35
35
years of professional experience
Work History
CSL Manager
Pool Corp
Jacksonville
06.2022 - Current
- Reports to the VP of Operations and Supply Chain (vacant) while providing strategic input and tactical execution in support of 278 sales branches with oversight of two distribution facilities totaling 850,000 sq. ft., 2 salaried direct reports, and 300 indirect reports.
- Works alongside regional and division leaders on issues such as distribution, inventory, transportation, etc.
- Reduced overtime by 6.1% ($489K) in 2022 and drove it down another 1.1% ($82K) in 2023.
- Decreased safety TIR and near misses from 5.5 to 0.5 from 2022 to 2025.
- Increased on-time shipping from 95.2% to 99.6%.
- Improved order accuracy from 96.4% to 99%.
- Boosted order completion from 95.6% to 99.1%.
- Consolidated weekly shipments for the smaller branches to biweekly shipments, which will be an annualized freight savings of $356K and a labor savings of $45K for 2024.
- 2024 reduced the inventory shrink (one facility) to below .5% (dollar value) and maintained a less than 1% error rate on outbound shipments, eliminating the facility from the annual physical inventory.
- Owned all private fleet driver safety, FMCSA, DOT compliance, driver logs, and hours of service.
Director of Warehouse Fulfillment – Contract
HCA Healthtrust Supply Chain
Jacksonville
01.2022 - 06.2022
- Reported to the Chief Operating Officer while providing strategic input and tactical execution in support of multi-hospital Division(s) with oversight of two facilities, one being a 3PL site.
- Led the largest DC in the network, which does more volume by 30%.
- The only DC to service 2 divisions.
- Increased the fill rate from 95.1% to 98.5%.
- Reduced overtime by 4.2% or $564K annualized.
- Reslotted and reracked the warehouse, which created more than 350 pallet locations. This helped dissolve a 3PL warehouse, which saved $216K annualized.
- Serviced 33 hospitals/surgery centers 6 days per week with surgical/medical supplies, medical devices, and pharmaceuticals.
- 9,100 lines per day medical/surgical supplies, medical devices, and 4,800 lines per day of pharmaceuticals.
- Managed $51MM of very fluid inventory.
Senior Operations Manager – Contract
RBW Logistics
Augusta
06.2021 - 01.2022
- Reported to the Vice President of Operations while overseeing over 50 salaried/hourly direct reports and over 200 indirect reports spanning seven warehouses totaling 1.8MM square feet.
- Managed the most complex e-commerce and traditional distribution clients.
- Led Operations Managers to make process improvements within their facilities, including shipping, receiving, storage, and kitting.
- Worked with the Quality Team on ISO, Food Safety, Safety, and Housekeeping.
- Tracked and reported on process changes daily, weekly, and/or monthly.
- Monitored work with the goal of continuous improvement, including efficiency improvements and cost savings.
- Major KPI’s include dock-to-stock, inventory shrink, safety, and on-time shipping.
- Conducted analyses relating to sales, volume, payroll, employee turnover, capital expenses, and other operational issues.
- Evaluated and recommended improvements to material handling system, methods, and procedures to achieve future capacity and growth requirements.
- Owned all private fleet driver safety, FMCSA, DOT compliance, driver logs, and hours of service.
Assistant Director – Contract
Dollar General
Nashville
08.2019 - 10.2020
- Reported to the Sr. Director of Operations while overseeing 10 salaried direct reports, and 727 indirect reports in a multi-facility complex totaling 1.5MM square feet with 7 miles of conveyor systems. Managed P&L of greater than $500MM/year and supporting store sales of $1.5B/year.
- Major KPI’s include dock-to-stock, inventory shrink, safety, and on-time.
- Achieved dock to stock by the end of every shift from 95% to 100%.
- Partnered with the entire facility to drive safety (TIR) down from 5.9 to 5.2 with a goal of 5.0.
- Increased KPI of cases per hour from 46.5 to 49.3 with a goal of 50.
- Decreased overtime from 15% to 9% prior to the coronavirus pandemic.
- Developed and implemented short and long-range plans that achieve expected and measurable results.
- Conducted analyses relating to sales, volume, payroll, employee turnover, capital expenses, and other operational issues.
- Evaluated and recommended improvements to material handling system, methods, and procedures to achieve future capacity and growth requirements.
General Manager
SanMar
Jacksonville
01.2018 - 05.2019
- Reported to the Vice President of Operations while overseeing 2 salaried direct reports, and 500 indirect reports across 2 facilities while based in a 1.1MM square foot facility. Managed a full P&L of $200MM/year.
- Major KPI’s included safety, inventory shrink, order accuracy, on-time shipping, and order completion.
- Decreased safety TIR from 9.7 in 2018 to 2.8 in 2019.
- Increased order accuracy from 96.7% to 99.33%.
- Drove up on-time shipping from 89.8% to 99.819%.
- Boosted order completion from 99.1% to 99.86%.
- Monitored all receiving/shipping of product and inventory consisting of 60k SKUs.
- Heavy usage of voice pick, RFs, conveyors, sortation systems, light-directed technology, and carousels.
- Saved over $819k/year (9.25%) in labor spend through cross-training and metrics implementation.
Logistics Manager
Veritiv
Nashville
04.2015 - 01.2018
- Reported to the Regional Operations Leader while overseeing 2 salaried direct reports, 220 indirect reports, and 40 drivers across 2 facilities while based in a 608,000-square-foot facility. Managed a full P&L of $450MM/year.
- Major KPI’s included utilization, routing, inventory accuracy, and shipping accuracy.
- Developed, led, and implemented strategic and tactical objectives.
- Developed policies and procedures for shipping, inventory control, receiving, and storage of product.
- Owned all private fleet driver safety, FMCSA, DOT compliance, driver logs, and hours of service.
Assistant Operations Manager
GEODIS
Dallas
11.2013 - 04.2015
Warehouse Supervisor
Johns Manville
Dallas
03.2012 - 11.2013
Operations Supervisor
FedEx Freight
Memphis
10.1995 - 03.2012
Noncommissioned Officer
United States Marine Corps
Camp Lejeune
10.1990 - 06.1995
Education
Bachelor of Arts - Management
The University of Arizona Global Campus
01.2010
Skills
- Inventory Management
- Budgeting
- Data Analysis
- Continuous Improvement
- P&L Management
- Process improvement
- Logistics management
- Resource management
- Warehouse management systems
- Contract review and recommendations
- Mentoring & Coaching
- Communication
- Risk assessment
- Project management
- Team-building
- Strategic planning
Training
- Certification, Certified Supply Chain Manager, 92034961, Six Sigma Global Institute
- Certification, Lean Six Sigma Yellow Belt, 49061244, Six Sigma Global Institute
- Certificate, Retaining Employees, Harvard Business Publishing, Corporate Training
- Certificate, Developing Employees, Harvard Business Publishing, Corporate Training
- Certificate, Coaching, Harvard Business Publishing, Corporate Training
- Certificate, Mentoring, Harvard Business Publishing, Corporate Training
Timeline
CSL Manager
Pool Corp
06.2022 - Current
Director of Warehouse Fulfillment – Contract
HCA Healthtrust Supply Chain
01.2022 - 06.2022
Senior Operations Manager – Contract
RBW Logistics
06.2021 - 01.2022
Assistant Director – Contract
Dollar General
08.2019 - 10.2020
General Manager
SanMar
01.2018 - 05.2019
Logistics Manager
Veritiv
04.2015 - 01.2018
Assistant Operations Manager
GEODIS
11.2013 - 04.2015
Warehouse Supervisor
Johns Manville
03.2012 - 11.2013
Operations Supervisor
FedEx Freight
10.1995 - 03.2012
Noncommissioned Officer
United States Marine Corps
10.1990 - 06.1995
Bachelor of Arts - Management
The University of Arizona Global Campus
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