Chris Ramon
Woods Cross,UT
Summary
Professional automotive technician with high standard for delivering results. Skilled in diagnostics, repair, and maintenance of wide range of vehicles, ensuring optimal performance and safety. Strong focus on teamwork and adaptability to meet changing demands. Reliable and efficient, with keen attention to detail and problem-solving abilities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability.
Overview
25
25
years of professional experience
Work History
Master Auto Technician
Lance Paul Auto
06.2021 - 02.2025
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
- Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
- Performed thorough quality control inspections on completed repairs, guaranteeing customer satisfaction upon vehicle return.
- Consistently met or exceeded productivity goals by effectively managing time and resources during repairs.
- Contributed to a safe working environment by adhering to safety protocols and conducting regular equipment checks.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Enhanced shop efficiency by maintaining a clean and organized work environment, enabling faster repairs.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Implemented inventory control measures to minimize waste while ensuring adequate stock levels for uninterrupted service delivery.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Shop Foreman/Warranty Manager
Menlove Automotive
01.2016 - 06.2021
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Managed materials inside shop and at job locations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Developed recycling program for scrap materials, contributing to cost savings and environmental sustainability.
- Improved customer satisfaction by providing timely and accurate updates on repair status.
- Engine, Transmission, axle, and differential removal and installation.
Installer Sales Specialist
Oreilly Auto Parts
03.2000 - 02.2014
- Contributed to a positive work environment through effective communication and teamwork.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Increased overall revenue by consistently upselling additional products and services during installations.
- Strengthened brand reputation by maintaining a professional demeanor during all client interactions.
- Streamlined the sales process by effectively communicating with clients and addressing their concerns promptly.
- Maintained relationships with return customers.
- Developed strong client relationships, leading to repeat business and referrals from satisfied customers.
- Assisted in training new employees on proper installation techniques, improving team efficiency and performance.
Education
No Degree - Computer/General
Salt Lake Community College
Salt Lake CityHigh School Diploma -
Viewmont High School
Bountiful05-1999
Skills
- Problem-solving
- Critical thinking
- Training and mentoring
- Equipment maintenance
- Work Planning and Prioritization
- Safety procedures
- Continuous improvement
- Relationship building
- Materials inspection
- Cost reduction and containment
- Customer service
- Coaching and mentoring
- Conflict resolution
- Inventory management
- Decision-making
- Quality assurance
- Quality control
- Computer skills
- Priority management
- Hard working and Reliable
- Punctual
- Motivator
- Positive Attitude
- Has sense of Urgency
- Typing skills
- Time Management
Timeline
Master Auto Technician
Lance Paul Auto
06.2021 - 02.2025
Shop Foreman/Warranty Manager
Menlove Automotive
01.2016 - 06.2021
Installer Sales Specialist
Oreilly Auto Parts
03.2000 - 02.2014
No Degree - Computer/General
Salt Lake Community College
High School Diploma -
Viewmont High School