chris rauch
Sun City Center,FL
Summary
Results-driven Weekend Supervisor with expertise in conflict resolution, team leadership, and scheduling. Committed to enhancing operational efficiency and staff performance while ensuring high customer satisfaction.
Overview
1
1
Certification
35
35
years of professional experience
Work History
Weekend Supervisor
Palm Garden
Sun City Center, Florida
06.2025 - Current
- Supervised weekend staff to ensure smooth operations and efficient service.
- Managed scheduling to ensure adequate coverage during peak hours and events.
- Oversaw customer service interactions to address concerns and improve satisfaction.
- Resolved customer complaints in a timely manner and communicated resolution to customers.
- Conducted routine inspections of facilities to ensure cleanliness and compliance standards.
- Managed day-to-day operations including scheduling personnel shifts, ordering supplies, managing budgets.
- Oversaw diverse activities such as customer relations and inventory management.
- Assisted in maintaining inventory levels to support kitchen and service needs.
- Allocated tasks to team members based on their skills and experience.
Corrections Nurse
Prime Care Medical
Mercer, Pennsylvania
09.2021 - 04.2025
- Administered medications to inmates following established protocols and guidelines.
- Monitored vital signs and reported changes to the healthcare team.
- Assisted in the assessment of inmate health needs during intake evaluations.
- Coordinated with physicians and other healthcare professionals to ensure proper care for inmates.
- Provided patient education on health issues and medication compliance.
- Collaborated with correctional staff to ensure a safe healthcare environment.
- Documented patient care activities accurately in electronic health records.
- Responded to medical emergencies within the facility promptly and effectively.
Pediatric Home Health Trach/Vent Nurse
E-Kidz Care
Meadville, Pennsylvania
09.2013 - 09.2021
- Administered medications and treatments according to pediatric care plans.
- Administered medications and treatments as prescribed by the physician.
- Monitored vital signs and reported changes to healthcare team.
- Monitored vital signs, such as blood pressure and temperature, of pediatric patients.
- Educated families on child health management and safety practices.
- Maintained accurate patient records in electronic health systems.
- Coordinated care with physicians and therapists for comprehensive support.
- Developed individualized care plans tailored to each child's needs.
- Assessed nutritional needs of pediatric patients and provided appropriate dietary advice accordingly.
- Dressed and treated wounds for pediatric patients, administered injections, changed dressings, and collected specimens.
- Trained new staff on best practices in pediatric home care procedures.
- Delivered high-quality nursing care to children in their homes of nursing care to ill children in residences.
Management Nurse in Nursing Home
Orchard Manor
Grove City, Pennsylvania
12.1991 - 04.2013
- Coordinated scheduling for multiple teams to optimize resource allocation.
- Trained staff on scheduling protocols and best practices for improved productivity.
- Reviewed and adjusted schedules based on project needs and team availability.
- Developed standard operating procedures for consistent scheduling practices across teams.
- Monitored employee attendance records to ensure compliance with company policies.
- Assisted in the recruitment process by conducting interviews and making hiring decisions.
- Established standards for measuring performance against goals set for each shift.
- Maintained personnel records related to time off, absences, tardiness.
- Adhered to company policies in regards to labor laws, collective bargaining agreements.
- Resolved issues related to scheduling conflicts or discrepancies between employees' requests and actual assignments.
- Ensured that all shifts were adequately staffed according to operational requirements.
- Managed patient records in compliance with healthcare regulations and standards.
- Reviewed and verified accuracy of patient information in medical documentation.
- Assisted healthcare providers with retrieval of necessary patient records for treatment.
- Conducted regular audits of medical records to identify discrepancies and ensure compliance.
- Adhered to HIPAA guidelines when handling protected health information.
- Collected, filed, scanned, and retrieved confidential patient information.
Education
LPN - Nursing
Mercer County Career Center
Mercer, Pa06-1989
Skills
- Medication administration
- Patient assessment
- Electronic health records
- Scheduling expert
- Team leadership
- Task assignment
- Performance management
- Department organization
- Crisis management
- Problem solving
- Attention to detail
- Conflict resolution
Certification
- IV Certification
- BSL/CPR Certified
- Lpn License
Timeline
Weekend Supervisor
Palm Garden
06.2025 - Current
Corrections Nurse
Prime Care Medical
09.2021 - 04.2025
Pediatric Home Health Trach/Vent Nurse
E-Kidz Care
09.2013 - 09.2021
Management Nurse in Nursing Home
Orchard Manor
12.1991 - 04.2013
LPN - Nursing
Mercer County Career Center