Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Christine Regan

Carmel Valley,CA

Summary

With a proven track record at Carmel Valley Manor, I excel in fostering innovation and collaboration, enhancing company culture by genuinely caring for my staff and residents, and maintaining regulatory compliance. My expertise in relationship building and staff mentoring, coupled with a forward-thinking approach and a knack for strategic partnerships, has significantly contributed to organizational growth and excellence in healthcare service delivery.

Overview

38
38
years of professional experience
5
5

Certifications

Work History

Chief Operating Officer

Carmel Valley Manor
01.2023 - Current
  • Mentor team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Represent organization at industry conferences and events.
  • Cultivate company-wide culture of innovation and collaboration.
  • Collaborate with legal, and other professional teams to review and maintain compliance with regulations.
  • Establish and maintain strong relationships with customers, vendors and strategic partners.
  • Chair of Emergency Operations Committee which trains teams, residents and collaborates with local Health Care Coalition and all its stakeholders.
  • Continue responsibility as Nursing Home Administrator and Health Services Administrator.

Health Services Administrator

Carmel Valley Manor
11.2020 - 01.2023
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
  • Created and implemented organizational policies and procedures.
  • Spearheaded our campus becoming a Blue Zones approved worksite.
  • Recruited, oriented and trained healthcare staff members.
  • Provided in-depth support to executive staff in regards to healthcare programs and administration.
  • Consulted with healthcare professionals on business decisions.
  • Assisted with regulatory issues such as compliance.
  • Analyzed current programs to determine effectiveness.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.


Director Of Health Services

Carmel Valley Manor
06.2015 - 11.2020
  • Oversaw continuity of Health Services provided to Residents in all levels of living under established practices and policies under Title 22. Developed policies and procedures to support requirements under Title 22.
  • Promoted the philosophy that all Residents are entitled to comprehensive, individualized care that enables them to manage their health conditions, maximize their independence, and enjoy the highest possible quality of life.
  • Implemented, supported, coordinated as needed with other Department Leadership, policies and procedures that assured the health care and safety of Residents and staff, including Emergency Operations Planning and training of stakeholders.
  • Prepared and administered a multi-million dollar budget of Health Services which included Capitol projects, and balanced Resident needs with budget guidelines.
  • Recruited, hired, trained, supervised and evaluated those in Management , Clinic, Therapies, Fitness and Nursing positions. Oversaw the recruitment, of those in other areas of Health Services. Supported those in Management positions as they trained, supervised and evaluated those they lead.
  • Evaluated programming in all areas of Health Services including our affiliation with the Commission on Accreditation of Rehabilitation Facilities(CARF) and the requirements and suggestions therein.
  • Participated in Surveys, developed and presented for administrative approval, plans for correction. Understand State Regulations under Title 22.
  • Developed future leadership within Health Services.
  • Coordinated and communicated with various Resident and staff committees. Used diplomacy and understanding to promote harmony while upholding company policies, values and vision.
  • Served as Liaison in the community with various stakeholders including Community Hospital of the Monterey Peninsula(CHOMP), Monterey County Regional Fire District(MCRFD), Monterey County Health Department, Office of Emergency Services. Served as Steering Committee member representing Skilled Nursing with the Monterey County Health Care Coalition. Participated with bringing attention to needs of Assisted Living communities as well to the Health Care Coalition.
  • Coordinated Emergency Operations Committee including planning, training and coordinating with others to educate Residents and staff in Emergency Operations.
  • Participated in and completed the year long LeadingAge Emerge program which develops leaders in this field.
  • Promoted Social Accountability by:
  • Facilitated Monterey Peninsula College(MPC) Nursing Students use of our Skilled Nursing Facility for their geriatric rotations and offering our nurses to precept selected students.
  • Participated in MPC nursing accreditation process.
  • Initiated Annual food drive for local church outreach program.
  • Initiated participation with a medication redistribution program (Sirum).
  • Participated and promoted staff safety as well as overseeing staff HIPAA trainer.
  • Participated in Strategic Planning process of Carmel Valley Manor.
  • Developed and updated policies and procedures, maintaining compliance with local and state guidelines.
  • Monitored and inspected staff processes to eliminate hazards posed to both residents and staff while ensuring continuous compliance with regulations.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Provided day to day oversight for 36-bed Skilled Nursing facility, 24-bed Assisted Living Facility and provided support, guidance and leadership to over 60 employees across more than 5 departments.

Director Of Nurses

Carmel Valley Manor
11.2009 - 11.2015
  • Partnered with physicians, social workers, activity and physical therapists, dietitian and director of staff development to develop and implement individualized care plans and document or oversee documentation of all patient interactions and interventions in electronic charting systems.
  • Initiated Monterey Peninsula College Nursing Students use of our Skilled Nursing Community for their geriatric rotation -exposing them to excellence.
  • Updated patient charts using Point Click Care with data such as medications to keep records current and support accurate treatments.
  • Oversaw administration of medications and treatments to Residents including auditing of records to reflect accurate and complete documentation.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
  • Prepared and led quarterly and annual quality improvement meetings.
  • Coordinated with Pharmacists for their scheduled monthly reviews.
  • Promoted and trained staff and Residents in assisting with our end of life care.
  • Promoted Chaplain and Counseling services.
  • Promoted great relationship with Resident families.
  • Oversaw therapies within Skilled Nursing.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Oversaw exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Managed Residents recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Ensured the volunteer program was effectively meeting the needs of the Residents they serve.
  • Ensured provision of the 5 mandatory Title 22 services which include Activities, Dietary, Nursing, Pharmacy and Physician services.

Assistant Director Of Nursing

Carmel Valley Manor
02.2009 - 11.2009
  • Trained and assisted coworkers in transition from paper documentation to Point Click Care and completed subsequent training sessions.
  • Supported Director of Nurses in fulfilling her role.

Charge Nurse

Carmel Valley Manor
01.2002 - 02.2009
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives.
  • Developed and maintained nursing objectives and standards.
  • Demonstrated proficiency in procedures associated with the professional care and support of Residents.
  • Maintained Professional communication with Physicians, Residents, their families and co-workers.
  • Assisted Residents in all level of living as it relates to meeting their health care needs.
  • Demonstrated Proficiency in Cardio-Pulmonary Resuscitation, use of AED. Proficiency of wound-care.
  • Assisted in standardizing the methods in which work would be accomplished.
  • Given authority, responsibility and accountability of directing Certified Nursing Assistants.

Sexual Assault Nurse Examiner

Visiting Nurse Association
06.2004 - 06.2005
  • Sexual Assault Response Team including Sexual Assault Forensic Nurse examiner for Monterey County and California Department of Justice.
  • Utilized training as Sexual Assault Nurse Responder to compassionately care for victims and conduct complete protocol examinations including obtaining and processing evidence for medical testing.

Registered Nurse Charge Nurse/Case Manager

West Health Service
06.1997 - 06.1999
  • Home Health Nurse and Case Manger utilizing nursing practice and process to deliver care.
  • Practiced independently in Patient homes. Communicated effectively with physicians and collaborated with others in the health profession as well as patients and their families to provide excellent health care.

Registered Nurse

Palomar Junior College
01.1989 - 05.1995
  • Adjunct faculty instructor for Medical Surgical and Labor and Delivery Students in their clinical and lab rotations.
  • Conducted clinical simulations and provided feedback for each individual student.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Evaluated students' competencies through written assignments and examinations.
  • Assigned students to patients based on students' learning objectives and patient needs.
  • Analyzed clinical settings' effectiveness in helping students achieve course and program outcomes.
  • Provided immediate and constructive feedback to students individually and as group.
  • Provided nursing skill demonstrations in lab setting, including medication administration, dressing changes, preparing meals and managing clinical logs.
  • Supervised students when administering medications to ensure patient safety.
  • Instructed and coached students to help overcome academic issues and personal challenges.

Registered Nurse Charge Nurse

Tri-City Medical Center
01.1987 - 05.1995
  • Charge Nurse for Medical Surgical/Orthopedics and Labor and Delivery patients and those expectations associated with Professional Nursing.

Education

Bachelor of Science - Nursing (BSN)

Biola University
La Mirada, CA
1986

Undergraduate Studies - Agricultural Business

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
1982

Semester At Sea - Global Education

University of Pittsburgh
Pittsburgh, PA
1982

Skills

  • I am intentional pursuing campus and community partnerships-to promote the best relationships for Carmel Valley manor, understanding the importance of relationships within our campus as well as the community at large
  • I consciously promote a culture of kindness and compassion, hospitality and professionalism with an understanding of the values and vision of Carmel Valley Manor
  • I am a skilled Relationship builder in:
    Staff recruitment, hiring, training, mentoring and retention
  • I promote both Staff and Resident Wellness programs; understanding that wellness keeps all stakeholders thriving
  • Recognizing that I cannot know everything, I seek "wise counsel" and seek out those that know more than I to provide practical solutions and better services
  • I am Inquisitive with an ability to seek out new ideas, better methods and more information
  • Ability to have an eye on today as well as vision for our future
  • I am solution oriented when dealing with conflicts, deficiencies and needs
  • I lead with kindness, compassion, integrity and excellence and respect my staff in expecting the same from them

Certification

  • Nursing Home Administrator (NHA) License
  • Registered Nurse (RN)
  • Bachelor of Science in Nursing (BSN)
  • Residential Care for the Elderly (RCFE)
  • Public Health Nurse (PHN)
  • LeadingAge Emerge Fellow

Affiliations

  • Stanton Grant Committee member
  • Monterey Peninsula College Nursing Program supporter
  • Participant with California Association of Health Facilities
  • Sponsored programs for Emergency and Disaster preparedness, planning and training.
  • LeadingAge Regional Committee Member
  • High Acuity Assisted Living Work Group Member thru LeadingAge, California
  • Local Church affiliate and faith supporter.
  • Blue Zones of Monterey advocate.

Timeline

Chief Operating Officer

Carmel Valley Manor
01.2023 - Current

Health Services Administrator

Carmel Valley Manor
11.2020 - 01.2023

Director Of Health Services

Carmel Valley Manor
06.2015 - 11.2020

Director Of Nurses

Carmel Valley Manor
11.2009 - 11.2015

Assistant Director Of Nursing

Carmel Valley Manor
02.2009 - 11.2009

Sexual Assault Nurse Examiner

Visiting Nurse Association
06.2004 - 06.2005

Charge Nurse

Carmel Valley Manor
01.2002 - 02.2009

Registered Nurse Charge Nurse/Case Manager

West Health Service
06.1997 - 06.1999

Registered Nurse

Palomar Junior College
01.1989 - 05.1995

Registered Nurse Charge Nurse

Tri-City Medical Center
01.1987 - 05.1995

Bachelor of Science - Nursing (BSN)

Biola University

Undergraduate Studies - Agricultural Business

California Polytechnic State University-San Luis Obispo

Semester At Sea - Global Education

University of Pittsburgh

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Christine Regan