Outside of my artistic and editing endeavors with photo and video, I also really enjoy gaming, whether video games or tabletop (board games or role playing games), Additionally, I enjoy spending time listening to several genres of music, reading, watching shows and documentaries, and occasionally cooking to try new things and kind of expanding both my abilities and knowledge of the world around me
Chris Reitmeyer
Nashville,TN
Summary
Creative individual with about 16 years of varied professional experience in customer service and operations, and even more personal experience with Adobe's creative suite. Skilled in communication, problem-solving, and adaptability, I aim to enhance team productivity and customer satisfaction while crafting engaging multimedia content for future success.
Overview
16
16
years of professional experience
Work History
Freelance Editor
Self Employed
10.2019 - Current
- Created gifs, videos, photos, and designs that enhanced visual storytelling and aligned with project goals.
- Researched design fundamentals to strengthen editing skills and build a solid foundation in visual communication.
- Generated creative concepts through collaborative brainstorming with content creators and executed projects that fostered community engagement.
Client Success Specialist, General and Specialty teams
Beyond Finance
09.2025 - 10.2026
- Guided clients through repayment options, clarifying financial solutions and next steps to facilitate informed decisions
- Advised clients on program details, reinforcing expectations to boost engagement and understanding
- Resolved escalated service issues with empathetic communication and policy adherence
- Managed client accounts in CRM, ensuring accurate documentation and timely follow-up for enhanced client satisfaction
CX Associate
The Farmer's Dog
10.2020 - 11.2024
- Delivered product quotes to improve customer service and resolve issues.
- Analyze account histories to identify trends and prevent future issues.
- Advised customers on unique needs and preferences to enhance satisfaction.
- Mentor team members, fostering a collaborative environment.
- Created engaging content for internal communication to foster team unity.
Warehouse Operations Assistant
Please Be Seated Luxury Events
05.2019 - 10.2019
- Streamlined inventory management to improve cost-efficiency and documentation accuracy.
- Assisted operations manager with routine and special project planning to increase team productivity.
- Improved warehouse operations through process optimization, enhancing team responsiveness.
- Delivered administrative support for event and warehouse operations to ensure smooth execution.
Warehouse Crew Member
Please Be Seated Luxury Events
01.2018 - 01.2019
- Ensured safe transport of materials, improving stock accuracy and supporting overall productivity.
- Optimized inventory organization to streamline workflow and enhance operational efficiency.
- Performed accurate inventory counts to uphold precise stock levels and minimize discrepancies.
IT Help Desk Technician
Southeast Financial Credit Union
05.2015 - 07.2018
- Improved network performance, reducing downtime through collaboration with vendors to enhance system reliability.
- Managed secure user profiles to streamline server access for users.
- Supported virtual desktops, maintaining hardware integrity.
- Published IT blog to increase staff tech knowledge and engagement.
- Resolved tech issues, boosting user satisfaction and system reliability.
Member Service Representative/Call Center Representative
Southeast Financial Credit Union
06.2010 - 05.2015
- Opened new accounts, expanding client base and improving service access.
- Balanced daily transactions, ensuring accuracy and security.
- Resolved online banking issues, increasing user satisfaction and retention.
- Investigated account discrepancies, reinforcing client trust and loyalty.
- Protected client data, upholding confidentiality standards.
Education
McGavock High School
Nashville, TN05-2010
Skills
- Video and Photo editing
- Creative Cloud proficiency
- Artistic Creativity
- Visual communication
- Attention to detail
- Excellent Customer Service
- Relationship building
- IT Help Desk, project & vendor management experience
Interests
Timeline
Client Success Specialist, General and Specialty teams
Beyond Finance
09.2025 - 10.2026
CX Associate
The Farmer's Dog
10.2020 - 11.2024
Freelance Editor
Self Employed
10.2019 - Current
Warehouse Operations Assistant
Please Be Seated Luxury Events
05.2019 - 10.2019
Warehouse Crew Member
Please Be Seated Luxury Events
01.2018 - 01.2019
IT Help Desk Technician
Southeast Financial Credit Union
05.2015 - 07.2018
Member Service Representative/Call Center Representative
Southeast Financial Credit Union
06.2010 - 05.2015
McGavock High School