Summary
Work History
Education
Skills
References
Affiliations
Languages
Timeline
Generic

Chris Rios

Milwaukee,WI

Summary

Public Safety Lead Officer looking to contribute dynamic skills in conflict resolution and diffusing hostile situations. Successful in assisting and responding to all safety-related situations. Versed in hospital safety and emergency preparedness. Advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.

Work History

Public Safety Lead Officer

Auroa Sinai Medical Center
Milwaukee, WI
  • Document incident reports (workplace violence, narcotic confiscation, trauma related incidents)
  • Inspected buildings and grounds to detect signs of intrusion or vandalism.
  • Provided escorts for individuals who requested assistance.
  • Investigated suspicious activities, disturbances, thefts, or other criminal activity.
  • Performed periodic assessments of existing security measures in order to ensure they remain up-to-date and effective.
  • Responded quickly and effectively to emergency situations involving public safety concerns.
  • Carried out policies, procedures and objectives to provide leadership and direction to the public safety team.
  • Ensured accountability by providing timely feedback on assignments and tests.

Manager I

Starbucks
General Mitchell International Airport
  • Enhanced productivity through effective scheduling strategies
  • Conducted performance reviews for team members.
  • Scheduled interviews for potential candidates and conducted reference checks before hiring.
  • Encouraged open dialogue among all levels of staff so everyone felt comfortable contributing ideas and solutions.

Store Manager

PacSun
South Ridge Mall
  • Delegated and managed work schedules.
  • Provided training to sales leads and coordinated conference calls.
  • Ensured compliance with company regulations by updating the store's visual aesthetic.
  • Ensured compliance with safety regulations and company policies.
  • Managed daily banking activities such as deposits and withdrawals.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.

Education

Criminal Justice -

Concordia University
Mequon

High School Diploma -

St. Thomas More High School
Milwaukee
06-2015

Skills

  • Verbal de-escalation tactics
  • Bilingual in Spanish and English
  • De-Escalation Techniques
  • Patrol procedures
  • Surveillance
  • Public Safety
  • Policy Enforcement
  • Physical training
  • Conflict de-escalation
  • Investigative skills
  • Security management
  • CPR Certified
  • Firearms knowledge
  • Safety Regulations

References

Available upon request

Affiliations

  • Full time dad and husband
  • Avid runner and cyclist

Languages

Spanish
Native/ Bilingual

Timeline

Public Safety Lead Officer

Auroa Sinai Medical Center

Manager I

Starbucks

Store Manager

PacSun

Criminal Justice -

Concordia University

High School Diploma -

St. Thomas More High School
Chris Rios