CHRIS RIVERS
Macclenny
Summary
Diligent professional with 9+ years of experience and a proven knowledge of food sanitation and safety, account development, and cross-functional team building & leadership. Aiming to leverage my skills to successfully fill the Food Service Management/Operations role at your company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Consultant
SYSCO Food Services
06.2024 - Current
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Analyzed market trends to identify sales opportunities and adjust strategies accordingly.
- Delivered product presentations that effectively communicated features and benefits to clients.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Developed tailored solutions for clients, addressing specific needs and maximizing value proposition.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Brought on over 16 significant new accounts in Fiscal Year
- FY25- up 18,130 pieces
- FY26- up 7,053 pieces YTD
Owner/Operator
Superfit Foods
06.2017 - 06.2024
- Oversee daily operations of all departments to insure efficiency, cost control, quality control and delivery of superior product and service
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement; determine areas needing cost reduction and program improvement.
- Plan, direct and participate in activities to engage community involvement, promote our brand and increase customer base.
- Established entire menu, including snacks; continually adding new items to provide customers as many options as possible
- Monthly meetings with vendors and suppliers to negotiate and secure best pricing
- Assist in development, roll out and promotion of company website
- Determine staffing requirements; interview, hire and train new employees
- Develop most efficient routes to insure product arrives on schedule
- Created and calculated nutritional information for labeling on over 300 options
- Streamlined operational processes to enhance productivity and reduce waste.
- Developed and implemented staff training programs to enhance team performance.
- Cultivated customer relationships, resulting in increased repeat business and referrals.
- Oversaw financial management, including budgeting and expense tracking to maximize profitability.
- Analyzed market trends to inform product offerings and promotional strategies.
- Increased customer satisfaction by providing high-quality services and timely communication.
General Manager of Operations
Superfit Foods
11.2015 - 06.2017
- Control inventories of food, equipment, and small ware and report shortages to designated personnel.
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Enhanced efficiency and productivity by promoting positive atmosphere and teamwork with kitchen staff
- Coordinated and implemented quality control standar
- Supervise and participate in kitchen and dining area cleaning activities.
- Train workers in food preparation, sanitation, and safe cooking procedures.
- Estimate ingredients and supplies required to prepare a recipe and portion out accordingly
LINE COOK / DELIVERY DRIVER
Superfit Foods
04.2014 - 11.2015
- Supervised seamless execution of prepared meals to their destination in a timely manner
- Prepared average of 4500-5000 individualized, nutritionally sound meals for delivery
- Weekly delivery of an average 1500 meals to approximately 30 locations throughout Central Florida
- Maintained cleanliness of kitchen and delivery vehicle.
Education
High School Diploma -
Bartow Senior High School
Bartow, FL06.2010
Skills
- Food Service
- Project Management
- Data Analysis
- Leadership
- Negotiation
- Proficiency in all Microsoft Office applications
- Time management
- Customer relationship management
- Objection handling
Certification
- Certified Food Service Management
- NASM Certification
Timeline
Sales Consultant
SYSCO Food Services
06.2024 - Current
Owner/Operator
Superfit Foods
06.2017 - 06.2024
General Manager of Operations
Superfit Foods
11.2015 - 06.2017
LINE COOK / DELIVERY DRIVER
Superfit Foods
04.2014 - 11.2015
High School Diploma -
Bartow Senior High School
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