Summary
Overview
Work History
Education
Skills
Timeline
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Chris  Roberts

Chris Roberts

Arcadia,OK

Summary

Dynamic engineering leader with a proven track record at Magnolia Assisted Living, enhancing customer satisfaction through innovative project management and strategic planning. Expert in budget development and resource allocation, driving operational efficiency while fostering strong client relationships. Recognized for implementing safety protocols that significantly improved workplace safety and reduced downtime.

Overview

12
12
years of professional experience

Work History

Director of Engineering

Magnolia Assisted Living
09.2024 - 10.2025
  • Collaborated with engineering teams to develop innovative solutions for product design challenges.
  • Assisted in project management activities, ensuring timely completion of engineering tasks.
  • Supported implementation of best practices in engineering processes and protocols.
  • Learned to utilize key software tools for project tracking and resource allocation.
  • Participated in quality assurance testing to ensure adherence to engineering standards.
  • Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
  • Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
  • Collaborated closely with sales teams to develop customized solutions that met client needs while driving revenue growth.
  • Established robust safety protocols to minimize accidents, resulting in a safer working environment for all employees.
  • Ensured compliance with industry regulations through regular audits of systems, processes, and documentation efforts.
  • Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
  • Grew existing client relationships through consistent communication and effective contact.
  • Delivered cost savings by negotiating favorable contracts with vendors, lowering material expenses without sacrificing quality.
  • Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
  • Designed and monitored project schedules and project manager assignments.

Courier

Morris Dixon LLC
09.2023 - 09.2024
  • Delivered packages efficiently, ensuring timely arrival at designated locations.
  • Navigated routes effectively using GPS technology to optimize delivery times.
  • Maintained accurate records of deliveries and pickups for accountability and tracking.
  • Communicated with customers regarding delivery status and addressed inquiries promptly.
  • Assisted in managing inventory by organizing and preparing items for dispatch.
  • Followed safety protocols to ensure secure handling of packages during transit.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Utilized GPS navigation systems to navigate faster routes.

Director of Engineering's Assistant

Town Village Independent Senior Living
09.2022 - 09.2024
  • Led engineering teams to develop innovative solutions for independent and assisted living facilities.
  • Streamlined project management processes, improving efficiency in design and implementation phases.
  • Collaborated with cross-functional teams to enhance resident safety and quality of life through engineering advancements.
  • Mentored junior engineers, fostering skill development and knowledge transfer within the team.
  • Implemented best practices in maintenance engineering, ensuring operational reliability of facility systems.
  • Conducted regular assessments of engineering projects, driving continuous improvement initiatives across departments.
  • Established strategic partnerships with vendors to optimize resource allocation and material procurement processes.
  • Directed compliance efforts with industry regulations and standards, enhancing operational integrity in engineering practices.
  • Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
  • Delivered cost savings by negotiating favorable contracts with vendors, lowering material expenses without sacrificing quality.
  • Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
  • Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
  • Grew existing client relationships through consistent communication and effective contact.
  • Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
  • Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
  • Expanded business relationships via one-on-one interactions and production of materials demonstrating culture of success.
  • Ensured compliance with industry regulations through regular audits of systems, processes, and documentation efforts.
  • Collaborated closely with sales teams to develop customized solutions that met client needs while driving revenue growth.
  • Increased production capacity by upgrading equipment and optimizing process workflows.
  • Adhered to overall company business goals, meeting prescribed completion deadlines on Number% of projects.
  • Designed and monitored project schedules and project manager assignments.
  • Functioned as primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
  • Established procedures for corrective and preventive maintenance.
  • Attended weekly department head meetings to share information and voice concerns.
  • Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.
  • Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.
  • Determined necessary steps to bring systems into compliance.
  • Reduced company expenditures and loss by Number% by implementing proactive maintenance procedures.
  • Negotiated contracts with vendors and suppliers to keep material costs within set budgets.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.

Engineering Director

Mansions at Waterford Independent Living
09.2021 - 09.2022

Same as above

Director of Engineering's Assistant

Copper Lake Estates Independent and Assisted Living
09.2013 - 09.2021

Same as above

Education

Public Banking License And My EPA Type 2 Certific

Continued Education Through Employment
Oklahoma City, OK

High School Diploma -

Santa Fe High School
Edmond, OK
05.2001

Skills

  • Customer satisfaction
  • Customer engagement
  • Safety protocols
  • Project scheduling
  • Client relationship management
  • Strategic planning
  • Project planning oversight
  • Project management
  • Budget development
  • Machine learning
  • Regulatory compliance
  • Performance optimization
  • Resource allocation
  • Resource allocation optimization
  • Innovation management
  • Engineering leadership
  • Technical leadership
  • Budgeting support
  • Maintenance processes
  • Safety meetings
  • Maintenance programs
  • Safety management
  • Maintenance planning
  • Equipment operation
  • Troubleshooting
  • Facility management
  • Equipment monitoring
  • Environmental management
  • Team direction
  • Equipment calibration
  • Codes compliance
  • Budget creation
  • HVAC
  • Energy management
  • Facility operations
  • Facilities budgeting & control
  • Maintenance procedures
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Planning and scheduling
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility

Timeline

Director of Engineering

Magnolia Assisted Living
09.2024 - 10.2025

Courier

Morris Dixon LLC
09.2023 - 09.2024

Director of Engineering's Assistant

Town Village Independent Senior Living
09.2022 - 09.2024

Engineering Director

Mansions at Waterford Independent Living
09.2021 - 09.2022

Director of Engineering's Assistant

Copper Lake Estates Independent and Assisted Living
09.2013 - 09.2021

Public Banking License And My EPA Type 2 Certific

Continued Education Through Employment

High School Diploma -

Santa Fe High School