Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chris Rodriguez

Albertville

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

Recruiter

Pay Suite, LLC
04.2019 - Current
  • Conducted in persona and phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Operated and maintained applicant tracking and candidate management systems.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

Customer Care Representative

Teleperformance USA
10.2016 - 12.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Navigated multiple computer systems and applications to find information.
  • Utilized CRM systems to accurately track customer interactions and update account information.
  • Logged call information and solutions provided into internal database.
  • Contributed to team success, consistently achieving call center performance metrics.

Sales Associate

Vape Escape of Boaz
10.2014 - 09.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Receptionist

Robert T. Ray Attorney at Law, LLC
01.2014 - 07.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Recruiter

Personnel Staffing, Inc
08.2010 - 10.2013
  • Conducted in person and phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
  • Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
  • Verified applicant references and employment details.
  • Maintained up-to-date knowledge of labor market trends, informing recruitment strategies accordingly.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.

Education

High School Diploma -

Crossville High School
Crossville, AL
05-2009

Skills

  • Administrative skills
  • Recruiting and sourcing
  • Team collaboration
  • Self-motivated work ethic
  • Human resources policies
  • Customer service
  • Data entry
  • Computer proficiency
  • Professional communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Recruiter

Pay Suite, LLC
04.2019 - Current

Customer Care Representative

Teleperformance USA
10.2016 - 12.2018

Sales Associate

Vape Escape of Boaz
10.2014 - 09.2016

Receptionist

Robert T. Ray Attorney at Law, LLC
01.2014 - 07.2014

Recruiter

Personnel Staffing, Inc
08.2010 - 10.2013

High School Diploma -

Crossville High School

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