Chris Rogers
Park City,UT
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
27
27
years of professional experience
Work History
Ski Instructor
Vail Resorts Management Company
Park City, UT
09.2024 - Current
- Instructed diverse groups on skiing techniques and safety protocols, fostering a culture of safety and skill development.
- Taught skiing fundamentals to individuals from beginners to advanced, including moguls and black diamond runs.
- Developed customized lesson plans addressing varying skill levels, enhancing learning experiences for all participants.
- Led outdoor activities, ensuring engagement and safety in mountain environments.
Towable Sales
General RV Wixom
03.2019 - 08.2024
- Show new potential customers campers or motorhomes that fit their needs, based on an in-depth interview about their wants and needs. Work the numbers for the customer and close the sale. Once closed, follow through until after the client has taken delivery and I have asked for referrals. If the client is not closed, follow up to make sure I’ve done everything possible to make sure no stone was unturned, in an attempt to have the client join the General RV family by owning one of our towable units.
- I was the 2019 Rookie of the year in towable sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained new sales representatives on effective sales techniques and product knowledge. as well as T.O. for other sales reps.
- Trained new sales representatives and provided support to existing sales reps.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving issues promptly and courteously. by resolving problems with knowledgeable and friendly service.
Owner/ Head Coach
Warriorteams.com
11.2010 - 12.2022
- I design diets and workout programs for anyone with a goal in fitness and nutrition. I use social media and contact software to market myself, and stay in constant contact with perspective clients. I continually follow up with clients to make sure they’re taken care of and use that as an opportunity to ask for referrals.
- Managed day-to-day business operations.
- Established foundational processes to streamline business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products and network with businesses, resulting in new customer acquisition.
- Created personalized diets for clients based on their individual fitness goals. and workout programs for anyone with a goal in fitness and nutrition. I use social media and contact software to market myself, and stay in constant contact with prospective clients. I continually follow up with clients to make sure they’re taken care of and use that as an opportunity to ask for referrals.
Loan Officer
Kennedy Mortgage
07.2006 - 10.2010
- Cultivated strong customer relationships by delivering exceptional service.
- Guided customers in understanding loan terms and conditions for informed decision-making.
- Submitted loan applications to underwriter for verification and recommendations.
- Collaborated with other departments to promptly process loan applications.
- Coordinated with other departments to expedite loan application processing.
- Collected necessary documentation, including VOEs, VORs, bank statements, W-2s, and appraisals, to ensure timely loan closings.
Loan Officer
GMAC Mortgage
04.1999 - 06.2006
- Cultivated customer relationships through exceptional service, leading to increased client satisfaction and loyalty.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Developed strong relationships with customers through high levels of customer service.
- Getting all documentation from VOEs, VORs, bank statements, W-2s or full returns, payoffs, title, appraisal, or any outstanding conditions to get the loan closed in a timely manner.
- Getting all documentation from VOE’s, VOR’s, bank statements, w2’s or full returns, payoffs, title, appraisal, or any outstanding conditions to get the loan closed in a timely manner.
- Collaborated with other departments to promptly process loan applications.
- Led a team of sales professionals, providing guidance and support to achieve targets. I trained sales people, helped them with goals, marketing, visions and time blocking.
Education
High School Diploma -
Traverse City Senior High
Traverse City, MIUniversity Of Utah
Salt Lake City, UTSkills
- Group Instruction
- Safety Training
- Safety Management
- Guest Service
- Task management
- Multitasking Abilities
- Organizational Skills
- Attention to Detail
- Analytical Thinking
Accomplishments
- Earned 90% of the sales trips set forth by companies I worked for including GMAC, Kirby Vacuum, and General RV by achieving the goals set for me.
- 2019 Rookie of the year in sales for GT7
- 2020, 2021, and 2022 Top Volume Towable Sales GT7 and top number of towable units in the company.
- Produced one of the largest grossing summers in the history of General RV in 2020 for towable sales. Over $430,000.00 in gross profit for June July and Aug.
- I was in the top 50 of Loan Officers in the country for GMAC Mortgage out of 7500 in the years 2000- 2003 closing close to 60 million dollars in loans in 2003. (Conforming loan limit was $227,000.00).
References
- Scott Donaldson
Retired Sales Representative
302-668-9412
- Tony Bateman
Farmington Hills Police Department
Officer
shoeless1230@yahoo.com
248-921-5660
Timeline
Ski Instructor
Vail Resorts Management Company
09.2024 - Current
Towable Sales
General RV Wixom
03.2019 - 08.2024
Owner/ Head Coach
Warriorteams.com
11.2010 - 12.2022
Loan Officer
Kennedy Mortgage
07.2006 - 10.2010
Loan Officer
GMAC Mortgage
04.1999 - 06.2006
High School Diploma -
Traverse City Senior High
University Of Utah