Summary
Overview
Work History
Education
Skills
Timeline
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Chris Ross

Conroe,TX

Summary

Experienced with customer interaction and support. Utilizes effective communication to address and resolve issues efficiently. Track record of maintaining high customer satisfaction and fostering positive client relationships.

Overview

10
10
years of professional experience

Work History

Freelance Contractor/Handyman

Self-employed
03.2024 - Current
  • Sourced materials for custom projects, keeping costs within budget.
  • Maintained a tight schedule while keeping multiple customers happy.
  • Developed and executed detailed plans for diverse construction projects, earning positive feedback from clients.


Delivery Driver

DoorDash
03.2024 - Current
  • Verified accuracy of all deliveries against order forms.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Childcare Provider

Private Household
08.2018 - 03.2024

● Provided attentive and loving care, ensuring the child's safety, well-being, and development.

● Managed household responsibilities, including grocery shopping and supply purchases.

● Oversaw consistent and enriching after-school and weekend care, ensuring age-appropriate educational and social development.

Custom Metal Fabrication

Springwood Fabrications
07.2018 - 02.2024

● Designed, fabricated, and repaired various metal products, showcasing craftsmanship and attention to detail.

● Identified and implemented cost-saving measures through supplier negotiations and deal sourcing.

● Maintained upbeat, positive attitude in busy, customer-focused environment.

Theater Associate

Cinemark
12.2017 - 05.2018

● Maintained the cleanliness and operational readiness of theater rooms to ensure a positive patron experience.

● Opened and closed the theater, meticulously following operational checklists to ensure smooth daily operations.
● Consistently ensured excellent guest service through ongoing evaluation of performance.

Maintenance Assistant

Southern Empress Condos
03.2015 - 10.2017

● Maintained the condominium structure and appliances effectively, promptly addressing repair needs.

● Managed inventory of consumables, maintaining stable stock levels to support cleaning and maintenance crews.

● Sourced and ordered supplies for the pool and cleaning teams, ensuring a well-stocked and efficient work environment.

Education

Tomball Memorial High School
Tomball, TX
01-2014

Skills

  • Detail-oriented approach
  • Service excellence
  • Effective time management
  • Effective problem resolution

Timeline

Freelance Contractor/Handyman

Self-employed
03.2024 - Current

Delivery Driver

DoorDash
03.2024 - Current

Childcare Provider

Private Household
08.2018 - 03.2024

Custom Metal Fabrication

Springwood Fabrications
07.2018 - 02.2024

Theater Associate

Cinemark
12.2017 - 05.2018

Maintenance Assistant

Southern Empress Condos
03.2015 - 10.2017

Tomball Memorial High School
Chris Ross