Chris Rossi
Walnut Creek,CA
Summary
Dependable Resident Manager with 13 plus years of experience managing commercial residential properties. Knowledge of renting policies, lease agreements and proper tenant interaction. Excellent problem analysis and resolution talents. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of the buildings. Property Manager adept at remaining accessible to residents and board members. Responding to tenant concerns quickly. Offering excellent organizational and time management skills. Effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
On-Site Resident Manager
Bill Silveira,Owner ( Wellington Property Co.)
Walnut Creek,, CA
04.2009 - Current
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Conducted property move-ins, move-outs and walk-through inspections .
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
- Screened and reviewed resident applications by sending all information into main office. where they compleat credit and criminal background checks and verifying employment and previous rental history.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations. Fire safety codes. Health Department Codes in regards to Community Pool.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Responded to Common Area Maintenance (CAM) inquiries.
- Discussed any concerns with main office members and developed strategic resolutions.
Education
High School Diploma -
Oakland High School
Oakland, CA06.1970
Skills
- Repair Planning
- Resident Relations
- Grounds and Facility Inspection
- Complaints Investigation
- Code Compliance
- Security Deposits
- Maintenance Oversight
- Complex Problem-Solving
- Customer Relations
- Property Showing
- Property Management Software Understanding
- Inspecting Properties
Timeline
On-Site Resident Manager
Bill Silveira,Owner ( Wellington Property Co.)
04.2009 - Current
High School Diploma -
Oakland High School
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