Chris Roy
Leominster,MA
Summary
Accomplished Meat Department Manager with a proven track record at Hannaford Bros. Supermarket, enhancing department efficiency and customer satisfaction through cutting precision and effective team training. Leveraged workplace safety and food safety regulations knowledge to exceed sales budgets. Skilled in meat processing and fostering strong vendor relationships, demonstrating both hard and soft skills in a high-stakes environment. Experienced Butcher with 20 years of experience. Impeccable hand-eye coordination and proven to create precise and meticulous cuts. Skilled at assembling, disassembling and sanitizing food processing equipment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Lead Meat Cutter
Hannaford Bros. Supermarket
11.2020 - Current
- Increased overall department efficiency by regularly evaluating cutting procedures and making adjustments as needed.
- Streamlined production processes through effective communication with management and coworkers, ensuring timely completion of tasks.
- Developed and maintained strong relationships with vendors, ensuring timely delivery of high-quality products to meet customer demands.
- Trained new team members in proper meat cutting techniques, resulting in improved efficiency and consistency among staff.
- Collaborated with store management to develop strategies for reducing shrinkage and maximizing profits in the meat department.
- Reduced waste by accurately measuring and trimming meat products to meet customer specifications.
- Maintained a safe work environment by adhering to safety protocols and promptly addressing any potential hazards.
- Enhanced product quality by implementing strict cutting guidelines and maintaining high cleanliness standards.
- Ensured customer satisfaction by providing exceptional service, addressing concerns, and fulfilling special requests when possible.
- Adhered to food safety regulations at all times, maintaining a clean workspace free of contaminants or hazards that could compromise product quality or consumer health.
- Facilitated smooth operations during busy periods by delegating tasks effectively among team members according to individual skill sets.
- Optimized display cases for visual appeal, consistently rotating products to maintain freshness and attract customer attention.
- Implemented creative merchandising techniques to showcase various cuts of meat, drawing customer interest and increasing sales.
- Conducted inventory audits to ensure accurate product counts, preventing stock discrepancies and ordering errors.
- Consistently met or exceeded company goals for sales and productivity through efficient meat cutting practices.
- Managed supply orders for the meat department, securing necessary tools and materials while staying within budget constraints.
- Coordinated closely with other departments to complete cross-merchandising initiatives that boosted sales throughout the store.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Stocked, rotated and priced merchandise to meet store standards.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Received and inspected meat deliveries to verify quality and safety of products.
Meat Department Manager
Hannaford Bros. Supermarket
10.2015 - 11.2020
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Trained new employees on handling, safety and stocking procedures.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
- Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Ensured accurate pricing of all meat items by regularly updating price tags and signage as needed.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Balanced staffing needs during peak times such as holidays or special events to ensure adequate coverage without sacrificing customer service quality levels.
- Collaborated with store management to develop promotional strategies that highlighted seasonal offerings or specials within the Meat Department.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed strong relationships with vendors to secure competitive pricing on high-quality products for the department.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
Assistant Meat Department Manager
Hannaford Bros. Supermarket
10.2010 - 10.2015
- Assisted customers with special orders, accommodating dietary needs and preferences whenever possible.
- Maintained a clean and sanitized work area, adhering to strict food safety regulations and guidelines.
- Conducted regular equipment maintenance checks, ensuring safe operation for all team members within the meat department.
- Promoted customer loyalty through personalized interactions and knowledge of product offerings within the meat department.
- Enhanced customer satisfaction by providing exceptional service and assisting with meat selection.
- Collaborated with store manager to develop promotional strategies, driving sales in the meat department.
- Coordinated with vendors to ensure timely deliveries of fresh, high-quality meat products for sale.
- Contributed to the store''s overall success by actively participating in company-wide training sessions and sharing knowledge with colleagues from other departments.
- Increased department efficiency by training new team members on proper cutting techniques and equipment usage.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Assistant Meat Department Manager
Roche Bros. Supermarkets
08.2007 - 10.2010
- Assisted customers with special orders, accommodating dietary needs and preferences whenever possible.
- Maintained a clean and sanitized work area, adhering to strict food safety regulations and guidelines.
- Conducted regular equipment maintenance checks, ensuring safe operation for all team members within the meat department.
- Promoted customer loyalty through personalized interactions and knowledge of product offerings within the meat department.
- Optimized workflow processes within the department by introducing innovative standard operating procedures that streamlined day-to-day operations.
- Coordinated with vendors to ensure timely deliveries of fresh, high-quality meat products for sale.
- Upheld company policies and procedures while fostering a positive work environment for staff members across departments.
- Contributed to overall store success by participating in cross-departmental collaboration efforts and initiatives.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Trained new employees on handling, safety and stocking procedures.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Apprentice Meat Cutter
Market Basket
01.2004 - 10.2007
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Developed strong rapport with customers, leading to repeat business and positive word-of-mouth referrals.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Contributed positively to the store''s reputation by consistently delivering top-quality cuts of meats that met or exceeded customer expectations.
- Maintained a clean and sanitary work environment to ensure compliance with food safety regulations.
- Improved efficiency by maintaining sharp knives and equipment for precise meat cutting tasks.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- De-boned and ground meat to prepare cuts and portions for sale.
Education
Sociology - Criminology
Springfield College
Springfield, MA05.2003
Skills
- Cutting precision
- Workplace Safety
- Food Safety Regulations
- Meat processing
Timeline
Lead Meat Cutter
Hannaford Bros. Supermarket
11.2020 - Current
Meat Department Manager
Hannaford Bros. Supermarket
10.2015 - 11.2020
Assistant Meat Department Manager
Hannaford Bros. Supermarket
10.2010 - 10.2015
Assistant Meat Department Manager
Roche Bros. Supermarkets
08.2007 - 10.2010
Apprentice Meat Cutter
Market Basket
01.2004 - 10.2007
Sociology - Criminology
Springfield College
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