Christopher Russo
Montgomery,TX
Summary
Dynamic hospitality professional with extensive experience at Lupe Tortilla, excelling in customer service and beverage preparation. Proven ability to enhance guest satisfaction through strong multitasking and team collaboration. Recognized for training new staff and implementing effective service protocols, ensuring a memorable dining experience. Highly reliable and service-oriented.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Lupe Tortilla
05.2023 - Current
- Prepared and served cocktails, ensuring consistency in quality and presentation.
- Maintained cleanliness and organization of bar area to enhance operational efficiency.
- Assisted in training new bartenders on menu items and service protocols.
- Provided exceptional customer service, fostering positive dining experiences for guests.
Meat Cutter
Rudy's BBQ
03.2021 - 05.2023
- Operated band saws and knives to cut various meat cuts precisely.
- Ensured adherence to safety and sanitation standards during meat preparation.
- Managed inventory levels of meats, ensuring freshness and quality control.
- Collaborated with kitchen staff to fulfill specific meat orders efficiently.
Produce Order Writer
Whole Foods Market
03.2017 - 02.2021
- Developed and maintained accurate inventory records to ensure product availability.
- Collaborated with suppliers to streamline order processing and improve delivery timelines.
- Trained new team members on order entry systems and best practices for efficiency.
- Analyzed sales data to identify trends and adjust ordering strategies accordingly.
Meat and Seafood Clerk
Whole Food Market
01.2015 - 03.2017
- Ensured product freshness by monitoring inventory levels and conducting regular quality checks.
- Assisted customers with product selection, providing knowledgeable recommendations and cooking tips.
- Managed display cases, maintaining cleanliness and organization to enhance customer experience.
Head Expo
Saltgrass Steakhouse
06.2010 - 04.2015
- Supervised team operations to ensure optimal guest service and satisfaction.
- Prepared plates and finalized garnishments to send out to guest tables.
- Collaborated with kitchen staff to streamline order delivery processes.
- Implemented upselling techniques, enhancing overall dining experience for guests.
- Trained and mentored new servers on menu knowledge and service standards.
Education
No Degree - Business Administration
Lone Star College
The WoodlandsHigh School Diploma -
Travis Highschool
Sugar Land, TX05-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Hospitality service expertise
- Service-oriented mindset
- Beverage preparation
Certification
- TABC and Food Handlers
Timeline
Bartender
Lupe Tortilla
05.2023 - Current
Meat Cutter
Rudy's BBQ
03.2021 - 05.2023
Produce Order Writer
Whole Foods Market
03.2017 - 02.2021
Meat and Seafood Clerk
Whole Food Market
01.2015 - 03.2017
Head Expo
Saltgrass Steakhouse
06.2010 - 04.2015
No Degree - Business Administration
Lone Star College
High School Diploma -
Travis Highschool