Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ProjectManager

Chris Ryan

Fort Worth,TX

Summary

Detail-oriented and methodical Payment Specialist offering 15 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Payment Posting Specialist

Spine Team Texas
03.2015 - 12.2022
  • Communicated effectively with others through active listening and dynamic interpersonal skills.
  • Accurately posted payments and adjustments both electronically and manually.
  • Processed payments that had been received from insurance companies and Medicare.
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Offered advice and assistance to customers, paying attention to collecting money for upcoming procedures.
  • Provided primary customer support to internal and external customers.
  • Evaluated account and communicated thoroughly to patient on upcoming visits.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Effectively communicated with customers about account changes, new and future procedures.

Amazon Associate

Amazon
08.2013 - 03.2015
  • Organized items on racks, shelves and bins to maintain established order.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Supervised and trained new staff in performing stow duties efficiently and quickly with small error ratio.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

Bachelor of Arts - Business Management

New Mexico Highlands University
Las Vegas, NM
05.1988

Skills

  • Customer Service
  • Past Due Balance Management
  • Excellent Work Ethic
  • Resourceful Researching
  • Adjustment Posting
  • Medical Transport Billing
  • Medical Billing and Collections
  • Month-End Closing Procedures
  • Benefits Explanations
  • Monthly Reconciliations
  • Insurance Confirmation
  • 10-Key Data Entry
  • Verify Data
  • Process Payments
  • Correct Errors
  • Account Posting

Accomplishments

  • Resolved electronic funds transfer, mail posting of money quickly and efficiently in a extremely fast paced environment with over 6 locations and 23 doctors. One of 2 payment specialists that always exceeded what job required.
  • Training - Trained medical billing staff of 2 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Developed and implemented daily payment logs, which resulted in increased company efficiency and productivity.

Timeline

Payment Posting Specialist

Spine Team Texas
03.2015 - 12.2022

Amazon Associate

Amazon
08.2013 - 03.2015

Bachelor of Arts - Business Management

New Mexico Highlands University
Chris Ryan