Chris Ryan
Fort Worth,TX
Summary
Detail-oriented and methodical Payment Specialist offering 15 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Payment Posting Specialist
Spine Team Texas
03.2015 - 12.2022
- Communicated effectively with others through active listening and dynamic interpersonal skills.
- Accurately posted payments and adjustments both electronically and manually.
- Processed payments that had been received from insurance companies and Medicare.
- Managed large volumes of data efficiently and with great care on daily basis.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Offered advice and assistance to customers, paying attention to collecting money for upcoming procedures.
- Provided primary customer support to internal and external customers.
- Evaluated account and communicated thoroughly to patient on upcoming visits.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Effectively communicated with customers about account changes, new and future procedures.
Amazon Associate
Amazon
08.2013 - 03.2015
- Organized items on racks, shelves and bins to maintain established order.
- Loaded merchandise into specific packages suited for product dimensions.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Supervised and trained new staff in performing stow duties efficiently and quickly with small error ratio.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Bachelor of Arts - Business Management
New Mexico Highlands University
Las Vegas, NM05.1988
Skills
- Customer Service
- Past Due Balance Management
- Excellent Work Ethic
- Resourceful Researching
- Adjustment Posting
- Medical Transport Billing
- Medical Billing and Collections
- Month-End Closing Procedures
- Benefits Explanations
- Monthly Reconciliations
- Insurance Confirmation
- 10-Key Data Entry
- Verify Data
- Process Payments
- Correct Errors
- Account Posting
Accomplishments
- Resolved electronic funds transfer, mail posting of money quickly and efficiently in a extremely fast paced environment with over 6 locations and 23 doctors. One of 2 payment specialists that always exceeded what job required.
- Training - Trained medical billing staff of 2 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
- Developed and implemented daily payment logs, which resulted in increased company efficiency and productivity.
Timeline
Payment Posting Specialist
Spine Team Texas
03.2015 - 12.2022
Amazon Associate
Amazon
08.2013 - 03.2015
Bachelor of Arts - Business Management
New Mexico Highlands University
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