Chris Sackie
New Castle,DE
Summary
Knowledgeable warehouse and sales manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. I will be bringing all these skills including the use latest technology, I will be bridging on board my teamwork spirit and my best skill for customers relationship. Your entity will never regret hiring me.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
African food supermarket
Bear , DE
2020.01 - 2023.08
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
- Interpreted and explained work procedures and policies to brief staff.
- Ensured compliance with all applicable laws, regulations, and standards.
Logistics Assistant
United Nations World Food Programme
Monrovia Liberia , Lib
2013.12 - 2015.05
- Assisted in the development of transportation plans and strategies for shipments.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
- Maintained accurate records of incoming and outgoing shipments.
- Developed relationships with logistics providers to optimize shipping processes.
- Prepared documentation such as bills of lading, commercial invoices, packing lists. for customs clearance purposes.
- Investigated claims related to damaged or lost goods during shipment.
- Analyzed customer requirements and developed solutions for efficient delivery routes and schedules.
- Provided support in handling day-to-day operational issues related to logistics and inventory management.
- Collaborated with internal teams to ensure smooth flow of materials within the organization's supply chain network.
- Generated reports detailing movement of goods from origin to destination points.
- Negotiated contracts with third-party vendors for transportation services.
- Processed orders by selecting appropriate modes of transportations based on cost effectiveness and time constraints.
- Managed stock levels within warehouses using inventory control systems.
- Tracked inventories at multiple locations using tracking software tools.
- Resolved discrepancies between physical inventories against system data records.
Education
BBA - Accounting and Business Management
African Methodist Episcopal University
Monrovia Liberia2011-11
Some College (No Degree) - Business Entrepreneur
University of Wisconsin Scott
Menomonie, WISkills
- Maintenance Oversight
- Planning work activities
- Facilities Inspection
- Recruitment and hiring
- Logistics Management
- Team Development
- Employee Supervision
- Inventory Management
- Scheduling
- Report Preparation
- Facilities Maintenance
- Microsoft Office
- New Hire Orientation
- Active Listening
- Staff Development and Training
- Team building
- Adaptability
- Effective Communication
- Customer Service Management
Timeline
Supervisor of Operations
African food supermarket
2020.01 - 2023.08
Logistics Assistant
United Nations World Food Programme
2013.12 - 2015.05
BBA - Accounting and Business Management
African Methodist Episcopal University
Some College (No Degree) - Business Entrepreneur
University of Wisconsin Scott
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