Chris Savage

• Improved security protocols by leading team in implementing comprehensive safety measures.
• Conducted regular training for staff to ensure compliance with security procedures.
• Enhanced incident response with development and execution of emergency plans.
• Reduced security breaches by overseeing installation and maintenance of surveillance systems.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

• Enhanced customer satisfaction by ensuring timely and accurate deliveries.
• Oversaw loading/unloading operations at warehouses to ensure products were handled appropriately minimizing damages.
• Contributed to company growth by consistently meeting or exceeding delivery targets each month.
• Led driver meetings to share insights on route optimization strategies resulting in reduced travel time across the team.

Demonstrated strong management abilities while holding sergeant rank with extensive combat experience.