Chris Schachel
Freehold,NJ
Summary
Seasoned Service Technician with 10+ years of hands-on experience diagnosing, repairing, and maintaining automotive systems, appliances, and specialized glass installations. Known for delivering exceptional customer service, maintaining high KPI and FCR performance, and combining mechanical expertise with strong communication and problem‑solving skills. Seeking a modern, growth‑oriented role where reliability, technical skill, and customer satisfaction are valued.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Glass Technician
Safelite AutoGlass
01.2018 - Current
- Safely extract broken glass and install heating-element/windshield components.
- Performed safe and precise installation and repair of automotive glass, ensuring adherence to industry standards.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Provided exceptional customer service, addressing client concerns promptly and professionally throughout the entire process.
- Conducted thorough pre-installation inspections to ensure optimal product fit and safety compliance.
Appliance Repair Technician
Digiacomo's Home Repairs
01.2013 - 01.2018
- Repaired major appliances using diagnostic tools and technical schematics.
- Delivered cost-effective solutions while maintaining accurate service logs.
- Diagnosed appliance malfunctions through systematic testing and evaluation of performance metrics.
- Collaborated with team members to share insights and techniques, fostering a culture of continuous improvement.
- Managed inventory of parts and tools, ensuring availability for timely repairs and minimizing downtime.
Automotive Technician
Mr. Tire Auto Service Centers
01.2009 - 01.2012
- Performed routine maintenance checks, ensuring vehicles operated at peak performance levels.
- Executed comprehensive brake system repairs, enhancing safety and driving experience for customers.
- Used diagnostic equipment to assess vehicle performance and identify necessary repairs.
- Communicated effectively with customers to explain technical issues and repair recommendations.
- Trained new technicians on shop procedures, promoting best practices and safety protocols.
Education
Associate Degree - Culinary Arts
The Art Institute of Tampa
01.2009
High School Diploma - Automotive Technology Program
Westminster Senior High School
01.2007
Skills
- Efficient Mechanical Diagnosis & Repair
- Equipment Calibration & Testing
- Hand & Power Tool Proficiency
- Preventive & Corrective Maintenance
- Parts Identification & Inventory Management
- ADAS & Glass Installation Systems (Certified)
- Excellent First Call Resolution Performance
- Excellent Data Integrity & Digital Recordkeeping
- Proficient MS Office & Service Software Platforms
- Field Service Safety Compliant
Certification
- Glass Installation & ADAS Systems
- CMRT
- SafeServ
- CPR
Timeline
Glass Technician
Safelite AutoGlass
01.2018 - Current
Appliance Repair Technician
Digiacomo's Home Repairs
01.2013 - 01.2018
Automotive Technician
Mr. Tire Auto Service Centers
01.2009 - 01.2012
High School Diploma - Automotive Technology Program
Westminster Senior High School
Associate Degree - Culinary Arts
The Art Institute of Tampa