Dynamic Store Manager with a proven track record at The Home Depot Inc, excelling in customer service and operations management. Expert in training and mentoring teams, driving performance improvements, and enhancing store appearance to boost sales. Recognized for resolving customer issues effectively and fostering a collaborative work environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Supported TOM role thru Operations Captainship in the Cleveland Market for 4+ years. Grew operational metrics in Cleveland market thru district and cross market training and development.
Executed TOM Role while TOM was on vacation. Delivered TOM training materials to multiple districts.
Covered the Cleveland District for multiple weeks while DM was on Vacation.