Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Chris Schultz

Verona,WI

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Owner/President

Schultz Vending LLC
Verona, WI
06.2005 - Current
  • Provided direction and guidance to employees.
  • Maintained relationships with existing clients by providing superior customer service.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Managed daily operations of business, including hiring and training staff.
  • Reviewed legal documents related to business operations.
  • Monitored performance of personnel against goals set forth by the company.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Oversaw budgeting and financial management.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Analyzed market trends to identify new business opportunities.
  • Ensured compliance with local, state, and federal regulations.
  • Developed policies and procedures for the organization.
  • Implemented quality assurance processes to ensure product excellence.
  • Researched potential partners in order to expand services offered.
  • Conducted performance reviews for employees on a regular basis.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.

Quality Control Coordinator/Snow Removal Division

Barnes Inc.
Madison, WI
09.1997 - 01.2017
  • Participated in cross-functional teams focused on improving existing processes or developing new ones.
  • Analyzed data from quality control tests to identify trends or discrepancies.
  • Coordinated with suppliers to ensure quality of raw materials.
  • Identified opportunities for cost savings through improved quality control practices.
  • Performed root cause analysis for customer complaints related to product quality issues.
  • Reviewed and tracked quality control documents, such as inspection reports, test results, and non-conformance records.
  • Communicated regularly with other departments regarding quality assurance initiatives.
  • Documented process improvements to enhance product safety and quality.
  • Conducted internal audits to ensure compliance with established policies and procedures.
  • Allocated complaints to governing departments for investigation and tracked resolution times.
  • Led staff education efforts on quality assurance (QA) and quality management policies, improving production outcomes.
  • Trained and led staff on proper QA standards.
  • Collaborated with other team members to perform internal QA audits.
  • Designed quality improvement studies.
  • Recommended improvements to systems and procedures for increased productivity.
  • Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
  • Kept records of quality reports and statistical reviews.
  • Troubleshot product issues and fixed problems.
  • Fielded customer complaints and rectified service issues.

Education

Some College (No Degree) - Accounting And Finance

MATC
Madison, WI

Skills

  • Strategic planning
  • Vendor negotiation
  • Compliance monitoring
  • Customer relationship management
  • Performance evaluation
  • Quality assurance
  • Staff training
  • Inventory management
  • Problem solving
  • Effective communication
  • Team leadership
  • Staff hiring
  • Operational efficiency
  • Team oversight
  • Bidding processes
  • Operations management
  • Employee development
  • Client service
  • Verbal and written communication
  • Business management
  • Hiring and staffing
  • Service quality assurance
  • Profit and loss analysis
  • Customer relations
  • Small business operations
  • Crisis management

Affiliations

  • I organized the company flag football team, golf outing and softball team both mens and coed.
  • Coached my sons little league team for 7 years.

Accomplishments

  • Won the league in flag football 2 years in a row
  • Won the championship in softball league in both mens and coed 3 years in a row.
  • Coached my son's little league team to a league championship and tournament team to a tournament wins.

Certification

  • Schultz Vending LLC was awarded a Certificate of Appreciation by the Badger Prairie Needs Network in 2018 for its efforts with the Tailgate Tour

References

References available upon request.

Timeline

Owner/President

Schultz Vending LLC
06.2005 - Current

Quality Control Coordinator/Snow Removal Division

Barnes Inc.
09.1997 - 01.2017

Some College (No Degree) - Accounting And Finance

MATC

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