Chris Scott
Crystal Lake,IL
Summary
Proven leader and efficient multitasker, I excelled at Northern Illinois Recovery Center by enhancing operational efficiency and employee accountability. Skilled in communication and problem-solving, I significantly improved both employee and client satisfaction within the facility. My expertise in leadership drove tangible improvements in performance outcomes and client/employee experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Associate
PSC Group
05.2024 - Current
- Working in an industrial environment, responsible for the safe and efficient transportation and storage of product-filled containers throughout chemical warehouse facilities.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
Operations Manager
Northern Illinois Recovery Center
08.2022 - 05.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Supported clients with daily tasks such as groceries, toiletries, phone calls, etc., while in an inpatient treatment program for SUD.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Forklift Operator
Brand Industries
03.2020 - 02.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Roofing Salesperson
Chicagoland Remodel and Restoration
04.2018 - 02.2020
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
Education
Certified Peer Recovery Specialist
McHenry County Mental Health Board
Woodstock03.2022
GED -
Elk Grove Village High School
Elk Grove Village, IL2017
Skills
- Efficient multitasking
- Leadership
- Problem Solving
- Production Support
- Computer Skills
Certification
Peer Recovery Support Specialist
Crisis Prevention (CPI)
Timeline
Production Associate
PSC Group
05.2024 - Current
Operations Manager
Northern Illinois Recovery Center
08.2022 - 05.2024
Forklift Operator
Brand Industries
03.2020 - 02.2022
Roofing Salesperson
Chicagoland Remodel and Restoration
04.2018 - 02.2020
Certified Peer Recovery Specialist
McHenry County Mental Health Board
GED -
Elk Grove Village High School
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