Chris Seidl
Spring Hill,TN
Summary
Dynamic and results-driven Commercial Service Plumber with Ivey Mechanical Company, recognized for enhancing customer satisfaction through effective problem-solving and exceptional service. Proficient in most service plumbing and what I do not know yet I will learn quickly , I leverage critical thinking and attention to detail to deliver high-quality plumbing solutions, ensuring compliance with industry standards and fostering lasting client relationships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Commercial Service Plumber
Ivey Mechanical Company
07.2022 - Current
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Selected type and size of piping required for each project.
- Maintained compliance with local building codes and regulations throughout all phases of service delivery.
- Demonstrated versatility in handling diverse projects ranging from residential repairs to large-scale commercial installations.
- Increased repeat business through exceptional customer service and follow-up communications.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Repaired plumbing systems, components, and equipment.
- Inspected sewers and piping systems to assess quality and condition.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Implemented maintenance and repair for fixtures, water mains, natural gas and backflow preventers.
- Fabricated piping pieces and components in line with design specifications for each system.
- Planned pipe system layout, installation and repair according to specifications.
- Became Backflow certified
Counter Person
Winn Supply
07.2021 - 07.2022
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Utilized excellent time-management skills to prioritize tasks for maximum productivity during busy periods.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
- Managed multiple tasks in high-volume environment.
- Processed both cash and card purchases and returns.
- Supported store promotions by effectively communicating deals and specials to customers.
- Trained new employees in counter operations, improving overall staff performance and productivity.
Residential Service Plumber
Joslin Plumbing Heating and Cooling
05.2017 - 07.2021
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
Plumber, Plumbing Apprentice, Sheet Metal Helper
Lee Company
08.2009 - 05.2017
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
Education
High School Diploma - General Studies
Fred J Page High School
Franklin, TN05.2006
Skills
- Water heater repair
- Critical thinking capacity
- Water filtration systems
- Tool and equipment operation
- Professionalism and ethics
- Continuous learning attitude
- Attention to detail focus
- Decision-making confidence
- Backflow prevention
- Plumbing code compliance
- Gas line handling
- Sewer line inspection
- Cross-connection control
- Pressure regulation
- Valve repair experience
- Emergency plumbing response
- Drain cleaning with all machines and Jetters
Certification
Backflow Certified
Timeline
Commercial Service Plumber
Ivey Mechanical Company
07.2022 - Current
Counter Person
Winn Supply
07.2021 - 07.2022
Residential Service Plumber
Joslin Plumbing Heating and Cooling
05.2017 - 07.2021
Plumber, Plumbing Apprentice, Sheet Metal Helper
Lee Company
08.2009 - 05.2017
High School Diploma - General Studies
Fred J Page High School
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