Chris Skidmore
Scotts Valley,CA
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
16
16
years of professional experience
Work History
Technical Director, Replay Support
DVSport Inc
11.2017 - Current
- Mentored employees to ensure successful completion of assigned duties.
- Cultivated strong customer relationships through positive interactions and prompt responses.
- Supported new hire processing and enhanced existing training programs for improved onboarding.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted with new hire processing and existing training programs.
- Built strong relationships with customers through positive attitude and attentive response.
- Set up remote transmissions of feeds from sporting events locations to stakeholder's remote locations.
- Propose solutions that meet stakeholders requirements but stay within budgetary guidelines.
Customer Service/Warehouse Associate
ID Tech
05.2017 - 11.2017
- Resolved product and service concerns, enhancing customer retention and contributing to sales growth.
- Informed customers about special promotions and explained product details to support informed purchasing decisions.
- Responded to customer requests with personalized support and recommendations to meet specific needs.
- Other warehouse duties as assigned
- Assisted with various warehouse tasks to support daily operations.
Replay Technician and Operator - Contractor
Various
09.2010 - 11.2017
- Set up and operated replay systems for local college games.
- Worked football, basketball, and volleyball seasons
- Performed tests, calibrations, and repairs on replay equipment to maintain functionality and minimize disruptions during games.
Education
Master of Arts - Sports Management
San Jose State University
San Jose, CA06.2009
Bachelor of Science - Mathematics
UCLA
Los Angeles, CA06.2000
Associate of Arts - Mathematics And Computer Science
Saddleback College
Mission Viejo, CA05.1998
Skills
- DVSport360 knowledge
- Replay system calibration
- Technical training programs
- College athletics experience
- Problem Solving
- Client relationship management
- Schedule management
- Work well in a team
Personal Information
Title: Technical Services
Timeline
Technical Director, Replay Support
DVSport Inc
11.2017 - Current
Customer Service/Warehouse Associate
ID Tech
05.2017 - 11.2017
Replay Technician and Operator - Contractor
Various
09.2010 - 11.2017
Associate of Arts - Mathematics And Computer Science
Saddleback College
Bachelor of Science - Mathematics
UCLA
Master of Arts - Sports Management
San Jose State University