Chris Slahetka
Round Rock,TX
Summary
Dynamic sales professional with a proven track record at Hill Country Dairy, excelling in customer relationship building and sales strategy development. Leveraged active listening and adaptive selling techniques to increase sales revenue and forge key customer relationships. Skilled in negotiating deals and managing accounts, consistently enhancing customer satisfaction and driving profitability.
Overview
15
15
years of professional experience
Work History
Salesperson
Hill Country Dairy
Austin, TX
03.2017 - Current
- Set up meetings with potential clients and listened to their wishes and concerns.
- Gathered data on competitors' pricing, products, and promotional activities.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Resolved customer complaints promptly and efficiently.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Participated in trade shows and sales events to promote products.
- Advised customers on the latest product features and benefits.
- Negotiated deals and handled complaints or objections.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Listened to customer needs to identify and recommend best products and services.
- Acquired new customers and identified unique needs to deliver relevant products.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Generated new business opportunities through cold calling campaigns.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Director of Operations
Champion Concessions
Austin, Texas
07.2010 - 03.2014
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Formed and sustained strategic relationships with clients.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed and maintained client relationships to grow business and improve account retention.
- Worked with management team to develop operational goals aligned with business strategy.
- Promoted products, increasing customer base, and market share.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Identified areas where process improvements could be made resulting in increased productivity.
Skills
- Cross-selling products and services
- Active listening
- Sales presentations
- Territory management
- Account management
- Customer engagement
- Follow-up communications
- Adaptive selling techniques
- Product launch coordination
- Customer relationship building
- Sales management
- Sales strategy development
- Referral marketing
- Sales pipeline management
- Prospecting skills
- Networking
- Deal negotiation
- Relationship building
- Product description
- Customer care
- Prospecting clients
- Up-selling
- Closing techniques
Timeline
Salesperson
Hill Country Dairy
03.2017 - Current
Director of Operations
Champion Concessions
07.2010 - 03.2014
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