Hi, I’m
Christopher Smalley
Sales/ Finance Manager
Ocean Springs,MS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
years of professional experience
Work History
OnTime Restoration/ ASAP Remodeling LLC
Manager Director
01.2021 - Current
Job overview
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
Daytona Toyota
Internet Sales Manager
02.2019 - 11.2020
Job overview
- Monitored competitor activity, adjusting pricing strategies accordingly to maintain a competitive edge in the market.
- Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
- Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
- Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.
Ross Downing Buick Gmc Cadillac
Internet Sales Manager
02.2017 - 10.2020
Job overview
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
Triple B Automotive
Automotive Finance Manager
03.2012 - 01.2018
Job overview
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
Education
Hinds Community CollegeRaymond, MS
Associate of Arts from Business Communications
09.1992
Madison Ridgeland Academy
High School Diploma
09.1989
Skills
- Operations management
- Decision-making
- Contract management
- Sales management
- Product management
- Lead generation
- Salesforce management
- Marketing
- Inventory management
- Customer relationship management (CRM)
- Negotiation
Timeline
Manager Director
OnTime Restoration/ ASAP Remodeling LLC
01.2021 - Current
Internet Sales Manager
Daytona Toyota
02.2019 - 11.2020
Internet Sales Manager
Ross Downing Buick Gmc Cadillac
02.2017 - 10.2020
Automotive Finance Manager
Triple B Automotive
03.2012 - 01.2018
Madison Ridgeland Academy
High School Diploma
Hinds Community College
Associate of Arts from Business Communications
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