Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHris Smiley

Clarksville,TN

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
Clarksville
01.2016 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Established processes for monitoring customer satisfaction levels.

Education

Associate Degree in Social Sciences - Social Sciences

Mississippi Delta Community College
Moorhead, MS
05-2010

Skills

  • Employee Performance Evaluations
  • Cost Reduction
  • Employee Scheduling
  • Task Delegation
  • Recruiting and interviewing
  • Product and service knowledge
  • Staff Training and Development
  • Money Handling

Timeline

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
01.2016 - Current

Associate Degree in Social Sciences - Social Sciences

Mississippi Delta Community College
CHris Smiley