Chris Smith
Associate Director
Woodstock,GA
Summary
Dynamic leader with a proven track record at Kimberly-Clark, specializing in enterprise Agile coaching and change management. Expert in driving innovation and efficiency through Agile, AI, and SAP implementations. Demonstrated success in fostering cross-functional collaboration and continuous learning cultures, significantly enhancing business agility and problem-solving capabilities.
Overview
35
35
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
Work History
Associate Director, NA Strategy and Business Agility Center of Excellence
Kimberly-Clark
03.2022 - 11.2024
- Established and led the Business Agility COE, driving Agile adoption, process optimization, and change management across the NA business unit
- Accelerated innovation and product launches, enhanced consumer focus, strengthened psychological safety through high trust and cross-functional collaboration, fostering a fearless culture of continuous learners
- Led the COE and accelerated the adoption of proven Agile practices, change management, and problem-solving across business-critical product teams by developing and delivering training that integrated Agile methodologies, Prosci Change Management, and McKinsey Problem Solving.
Transformation Leader, Global Strategy and Transformation
Kimberly-Clark
09.2020 - 03.2022
- Scrum Master and Product Owner Agile coach and trainer driving Agile transformation across global teams through the Enterprise Transformation Office
- Transformed the global organization by adopting Agile practices to deliver critical business initiatives, increasing market responsiveness, and improving decision-making, problem-solving, and overall performance
- Developed and delivered training in Prosci Change Management, Red Team Thinking, and McKinsey Problem Solving to equip multi-disciplined Agile Scrum business teams with resilience, adaptability, and critical thinking.
Sr. Product Transformation Coach, Information Technology PTO Office
Kimberly-Clark
11.2019 - 09.2020
- Established a Product Transformation Office to embed Agile practices across IT and transitioning teams from project-based to outcome-driven models, ensuring continuous value delivery and strong customer focus.
IT Functional Engineer, Data & Analytics
Kimberly-Clark
09.2018 - 11.2019
- Led strategic roadmap planning, feature prioritization, and product backlog management
- Developed AI-powered Trade Promotions insights application integrating SAP HANA, delivering advanced analytics.
Product Analyst IV
XPO Logistics, Last Mile
12.2017 - 08.2018
- Led roadmap planning, prioritized features, managed the product backlog, and developed a financial module for subcontracted drivers
- Aligned design with user needs through experience mapping, observations, and stakeholder interviews to enhance usability.
Sr. Business Analyst, IT & Data Process Engineer
HD Supply
07.2016 - 12.2017
- Performed business and data analysis for complex development projects, translating business needs into technical specifications.
Business Systems Analyst, Business Intelligence & Analytics
Novelis
01.2016 - 06.2016
- Designed and implemented innovative BI reporting solutions
- Created and tested analytical reports, ensuring precision and alignment with organizational goals through observations, interviews, prototyping, and quality control.
Supply Chain Reporting Lead
Novelis
09.2014 - 12.2015
- Developed Business Intelligence reports and strategic analytics for Supply Chain, bridging Supply Chain and IT
- Led SQL query design and testing, improving reporting accuracy and operational performance.
SAP Master Data Leader, Reporting and Data Quality
Novelis
09.2012 - 09.2014
- Led the development of an MDM Data Governance Model, detecting SAP master data errors, ensuring alignment with business rules, and enhancing data quality, accuracy, and efficiency.
Business Analyst
Novelis
06.2011 - 09.2012
- Implemented SAP ERP and global procurement transformation, leading master data cleansing, transformation, and loading
- Achieved minimal disruption at go-live.
Procurement Coordinator
Novelis
01.2010 - 06.2011
- Sourced MRO materials and contractor services for the aluminum recycling and casting plant, optimizing uptime, efficiency, and cost-effectiveness.
Materials Planner
Hendrickson International
08.2007 - 01.2010
- Procured materials for the plant and implemented a Kanban system.
Manager of Manufacturing Support
Lamson & Sessions
11.2005 - 07.2007
- Led a team that oversaw capacity planning for nine manufacturing plants using SAP-PP, optimizing order processing and inventory management.
Planner Scheduler
Wilkinson Hi-Rise
07.2005 - 11.2005
- Capacity planning and production reports for the plant leadership.
Materials Assistant
Petzone Products
03.2004 - 06.2005
- Procured raw materials for three plants, managing logistics for retailers.
Buyer
Keltec Technolab
07.2003 - 03.2004
- Procured steel, fiberglass, stamped parts, O-rings, packaging, and filters.
Operations Manager
HMS Industries
12.2001 - 08.2002
- Launched a new business, managed operations, and procurement.
Buyer
Rockwell Automation
11.1999 - 11.2001
- Sourced and procured bar steel, stampings, electronics, and plastics.
Production Control Specialist & Buyer
B/E Aerospace, Inc
03.1995 - 10.1999
- Materials planning and procurement for an aerospace manufacturer.
Assembler
Moen Incorporated
05.1994 - 02.1995
- Machined and assembled parts for faucets, showerheads, and fixtures.
Marine Security Guard
US Marine Corps
04.1990 - 04.1994
- Guarded U.S
- Military property and classified assets with a secret clearance.
Education
Bachelor of Science - Information Technology
American InterContinental University
Schaumburg, IL 01.2018 - 1 2020
Master of Science - Information Technology
American InterContinental University
Schaumburg, IL 01.2014 - 1 2017
Master of Arts - Advertising and Branded Media
Academy of Arts University
San Francisco, CA 01.2023 - Current
Skills
Enterprise Agile Coach & Trainer
Change Management Trainer
AI-Driven Creativity & Efficiency
Innovative Content Creation
Business & Data Analysis
Problem Solving
SAP Global Implementation
SAP Master Data Management
SAP Data Governance
SAP Business Intelligence
SAP ERP (MM, PP, & BusinessObjects)
Microsoft Power Platform (Power BI, Power Automate, and Power Apps)
Microsoft 365 Products
Microsoft SQL Server
Azure DevOps & Jira
Syniti MDM (formerly BackOffice Associates DSP)
Adobe Creative Suite
Generative AI Tools
Certification
Business Fundamentals, McKinsey & Company, 11/2021
Languages
English
Native or Bilingual
Timeline
Master of Arts - Advertising and Branded Media
Academy of Arts University
01.2023 - Current
Associate Director, NA Strategy and Business Agility Center of Excellence
Kimberly-Clark
03.2022 - 11.2024
Transformation Leader, Global Strategy and Transformation
Kimberly-Clark
09.2020 - 03.2022
Sr. Product Transformation Coach, Information Technology PTO Office
Kimberly-Clark
11.2019 - 09.2020
IT Functional Engineer, Data & Analytics
Kimberly-Clark
09.2018 - 11.2019
Bachelor of Science - Information Technology
American InterContinental University
01.2018 - 1 2020
Product Analyst IV
XPO Logistics, Last Mile
12.2017 - 08.2018
Sr. Business Analyst, IT & Data Process Engineer
HD Supply
07.2016 - 12.2017
Business Systems Analyst, Business Intelligence & Analytics
Novelis
01.2016 - 06.2016
Supply Chain Reporting Lead
Novelis
09.2014 - 12.2015
Master of Science - Information Technology
American InterContinental University
01.2014 - 1 2017
SAP Master Data Leader, Reporting and Data Quality
Novelis
09.2012 - 09.2014
Business Analyst
Novelis
06.2011 - 09.2012
Procurement Coordinator
Novelis
01.2010 - 06.2011
Materials Planner
Hendrickson International
08.2007 - 01.2010
Manager of Manufacturing Support
Lamson & Sessions
11.2005 - 07.2007
Planner Scheduler
Wilkinson Hi-Rise
07.2005 - 11.2005
Materials Assistant
Petzone Products
03.2004 - 06.2005
Buyer
Keltec Technolab
07.2003 - 03.2004
Operations Manager
HMS Industries
12.2001 - 08.2002
Buyer
Rockwell Automation
11.1999 - 11.2001
Production Control Specialist & Buyer
B/E Aerospace, Inc
03.1995 - 10.1999
Assembler
Moen Incorporated
05.1994 - 02.1995
Marine Security Guard
US Marine Corps
04.1990 - 04.1994