Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chris Smith

Associate Director
Woodstock,GA

Summary

Dynamic leader with a proven track record at Kimberly-Clark, specializing in enterprise Agile coaching and change management. Expert in driving innovation and efficiency through Agile, AI, and SAP implementations. Demonstrated success in fostering cross-functional collaboration and continuous learning cultures, significantly enhancing business agility and problem-solving capabilities.

Overview

35
35
years of professional experience
2
2
years of post-secondary education
7
7
Certifications

Work History

Associate Director, NA Strategy and Business Agility Center of Excellence

Kimberly-Clark
03.2022 - 11.2024
  • Established and led the Business Agility COE, driving Agile adoption, process optimization, and change management across the NA business unit
  • Accelerated innovation and product launches, enhanced consumer focus, strengthened psychological safety through high trust and cross-functional collaboration, fostering a fearless culture of continuous learners
  • Led the COE and accelerated the adoption of proven Agile practices, change management, and problem-solving across business-critical product teams by developing and delivering training that integrated Agile methodologies, Prosci Change Management, and McKinsey Problem Solving.

Transformation Leader, Global Strategy and Transformation

Kimberly-Clark
09.2020 - 03.2022
  • Scrum Master and Product Owner Agile coach and trainer driving Agile transformation across global teams through the Enterprise Transformation Office
  • Transformed the global organization by adopting Agile practices to deliver critical business initiatives, increasing market responsiveness, and improving decision-making, problem-solving, and overall performance
  • Developed and delivered training in Prosci Change Management, Red Team Thinking, and McKinsey Problem Solving to equip multi-disciplined Agile Scrum business teams with resilience, adaptability, and critical thinking.

Sr. Product Transformation Coach, Information Technology PTO Office

Kimberly-Clark
11.2019 - 09.2020
  • Established a Product Transformation Office to embed Agile practices across IT and transitioning teams from project-based to outcome-driven models, ensuring continuous value delivery and strong customer focus.

IT Functional Engineer, Data & Analytics

Kimberly-Clark
09.2018 - 11.2019
  • Led strategic roadmap planning, feature prioritization, and product backlog management
  • Developed AI-powered Trade Promotions insights application integrating SAP HANA, delivering advanced analytics.

Product Analyst IV

XPO Logistics, Last Mile
12.2017 - 08.2018
  • Led roadmap planning, prioritized features, managed the product backlog, and developed a financial module for subcontracted drivers
  • Aligned design with user needs through experience mapping, observations, and stakeholder interviews to enhance usability.

Sr. Business Analyst, IT & Data Process Engineer

HD Supply
07.2016 - 12.2017
  • Performed business and data analysis for complex development projects, translating business needs into technical specifications.

Business Systems Analyst, Business Intelligence & Analytics

Novelis
01.2016 - 06.2016
  • Designed and implemented innovative BI reporting solutions
  • Created and tested analytical reports, ensuring precision and alignment with organizational goals through observations, interviews, prototyping, and quality control.

Supply Chain Reporting Lead

Novelis
09.2014 - 12.2015
  • Developed Business Intelligence reports and strategic analytics for Supply Chain, bridging Supply Chain and IT
  • Led SQL query design and testing, improving reporting accuracy and operational performance.

SAP Master Data Leader, Reporting and Data Quality

Novelis
09.2012 - 09.2014
  • Led the development of an MDM Data Governance Model, detecting SAP master data errors, ensuring alignment with business rules, and enhancing data quality, accuracy, and efficiency.

Business Analyst

Novelis
06.2011 - 09.2012
  • Implemented SAP ERP and global procurement transformation, leading master data cleansing, transformation, and loading
  • Achieved minimal disruption at go-live.

Procurement Coordinator

Novelis
01.2010 - 06.2011
  • Sourced MRO materials and contractor services for the aluminum recycling and casting plant, optimizing uptime, efficiency, and cost-effectiveness.

Materials Planner

Hendrickson International
08.2007 - 01.2010
  • Procured materials for the plant and implemented a Kanban system.

Manager of Manufacturing Support

Lamson & Sessions
11.2005 - 07.2007
  • Led a team that oversaw capacity planning for nine manufacturing plants using SAP-PP, optimizing order processing and inventory management.

Planner Scheduler

Wilkinson Hi-Rise
07.2005 - 11.2005
  • Capacity planning and production reports for the plant leadership.

Materials Assistant

Petzone Products
03.2004 - 06.2005
  • Procured raw materials for three plants, managing logistics for retailers.

Buyer

Keltec Technolab
07.2003 - 03.2004
  • Procured steel, fiberglass, stamped parts, O-rings, packaging, and filters.

Operations Manager

HMS Industries
12.2001 - 08.2002
  • Launched a new business, managed operations, and procurement.

Buyer

Rockwell Automation
11.1999 - 11.2001
  • Sourced and procured bar steel, stampings, electronics, and plastics.

Production Control Specialist & Buyer

B/E Aerospace, Inc
03.1995 - 10.1999
  • Materials planning and procurement for an aerospace manufacturer.

Assembler

Moen Incorporated
05.1994 - 02.1995
  • Machined and assembled parts for faucets, showerheads, and fixtures.

Marine Security Guard

US Marine Corps
04.1990 - 04.1994
  • Guarded U.S
  • Military property and classified assets with a secret clearance.

Education

Bachelor of Science - Information Technology

American InterContinental University
Schaumburg, IL
01.2018 - 1 2020

Master of Science - Information Technology

American InterContinental University
Schaumburg, IL
01.2014 - 1 2017

Master of Arts - Advertising and Branded Media

Academy of Arts University
San Francisco, CA
01.2023 - Current

Skills

Enterprise Agile Coach & Trainer

Certification

Business Fundamentals, McKinsey & Company, 11/2021

Languages

English
Native or Bilingual

Timeline

Master of Arts - Advertising and Branded Media

Academy of Arts University
01.2023 - Current

Associate Director, NA Strategy and Business Agility Center of Excellence

Kimberly-Clark
03.2022 - 11.2024

Transformation Leader, Global Strategy and Transformation

Kimberly-Clark
09.2020 - 03.2022

Sr. Product Transformation Coach, Information Technology PTO Office

Kimberly-Clark
11.2019 - 09.2020

IT Functional Engineer, Data & Analytics

Kimberly-Clark
09.2018 - 11.2019

Bachelor of Science - Information Technology

American InterContinental University
01.2018 - 1 2020

Product Analyst IV

XPO Logistics, Last Mile
12.2017 - 08.2018

Sr. Business Analyst, IT & Data Process Engineer

HD Supply
07.2016 - 12.2017

Business Systems Analyst, Business Intelligence & Analytics

Novelis
01.2016 - 06.2016

Supply Chain Reporting Lead

Novelis
09.2014 - 12.2015

Master of Science - Information Technology

American InterContinental University
01.2014 - 1 2017

SAP Master Data Leader, Reporting and Data Quality

Novelis
09.2012 - 09.2014

Business Analyst

Novelis
06.2011 - 09.2012

Procurement Coordinator

Novelis
01.2010 - 06.2011

Materials Planner

Hendrickson International
08.2007 - 01.2010

Manager of Manufacturing Support

Lamson & Sessions
11.2005 - 07.2007

Planner Scheduler

Wilkinson Hi-Rise
07.2005 - 11.2005

Materials Assistant

Petzone Products
03.2004 - 06.2005

Buyer

Keltec Technolab
07.2003 - 03.2004

Operations Manager

HMS Industries
12.2001 - 08.2002

Buyer

Rockwell Automation
11.1999 - 11.2001

Production Control Specialist & Buyer

B/E Aerospace, Inc
03.1995 - 10.1999

Assembler

Moen Incorporated
05.1994 - 02.1995

Marine Security Guard

US Marine Corps
04.1990 - 04.1994
Chris SmithAssociate Director