Chris Smolarek
Freeland,MI
Summary
Talented business development professional with academic experience seeking an Assistant Economics professor at the DeVos Graduate School.
Overview
28
28
years of professional experience
Work History
Client Service Specialist
Charles Schwab Co. Inc.
08.2018 - Current
- Provided knowledgeable service and support for all customer needs.
- Established brokerage and retirement accounts.
- Educated clients on research and trading practices.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and personalized service.
Adjunct Professor
Northwood University
09.2017 - 12.2018
- Taught Microeconomics and Money & Banking courses providing instruction to undergraduate students.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
Direct Sales Representative
Spectrum Communications
12.2014 - 07.2018
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Met customers in homes and businesses to discuss and demonstrate products.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Regional Sales Executive
TSYS Merchant Solutions
01.2011 - 12.2014
- Increased regional sales by developing and implementing strategic sales plans.
- Generated significant revenue growth by consistently achieving or exceeding monthly sales quotas.
- Delivered exceptional customer service by addressing client concerns and providing product solutions.
Regional Sales Manager
Automated Business Machines
09.1997 - 12.2011
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Field Economist
U.S. Department of Labor
09.1996 - 09.1997
- Collected, processed, analyzed data for the Producer Price Index.
- Generated, analyzed and reported data to forecast market trends and explain economic phenomena.
- Liaised with analysts to strengthen evidence base, raise value awareness, and gain positive reputation about content accuracy.
Education
Master of Arts - Economics
Central Michigan University
Mount Pleasant, MI05.1996
Bachelor of Arts - Economics
Southwest Texas State Univeristy
San Marcos, TX05.1993
Skills
- Exceptional communication
- Familiar with Blackboard
- Past experience promoting the Northwood Idea
Accomplishments
JA Volunteer of the Year 2024
Timeline
Client Service Specialist
Charles Schwab Co. Inc.
08.2018 - Current
Adjunct Professor
Northwood University
09.2017 - 12.2018
Direct Sales Representative
Spectrum Communications
12.2014 - 07.2018
Regional Sales Executive
TSYS Merchant Solutions
01.2011 - 12.2014
Regional Sales Manager
Automated Business Machines
09.1997 - 12.2011
Field Economist
U.S. Department of Labor
09.1996 - 09.1997
Master of Arts - Economics
Central Michigan University
Bachelor of Arts - Economics
Southwest Texas State Univeristy
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