Chris Solano
CO
Summary
Driven Associate Director with a proven track record at AT&T Mobility, where I spearheaded revenue growth strategies, achieving a 15% market increase. Expert in Salesforce and adept at leadership, I excel in fostering team development, culture and customer engagement. Recognized for outstanding performance with the Summit Award, I bring strategic planning and data analysis skills to drive success.
Overview
13
13
years of professional experience
Work History
Associate Director
AT&T Mobility
Colorado
05.2014 - Current
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Maintained positive relationships with vendors and external partners to support business resilience efforts.
- Implemented revenue growth strategies that increased market penetration by 15% within the region
- Supported authorized retailers in maximizing profits and aligning with AT&T's business objectives
- Awarded the prestigious Summit Award (Top 1%) for three consecutive years
Store Hardlines Lead
Dick's Sporting Goods
Brighton
02.2012 - 05.2014
- Optimized scheduling and workforce allocation, improving team efficiency by 20% and reducing overtime costs
- Ensured execution of brand standards and enhanced the teammate experience
- Supported hiring and building a strong team, fostering a people-first culture
- Supervised daily operations of the Hardlines department including scheduling, merchandising, inventory management, and store layout.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Business Management, Marketing, Leadership, Operations Management
Metro State University
01.2012
Skills
- Customer Relationship Management (CRM) Software: Salesforce
- Data Analysis: Microsoft Excel
- Communication and Collaboration: Microsoft Teams & Zoom
- Leadership and Team Development
- Strategic Planning
- Revenue Growth Strategies
- Customer Engagement
- Performance Management
References
References available upon request.
Timeline
Associate Director
AT&T Mobility
05.2014 - Current
Store Hardlines Lead
Dick's Sporting Goods
02.2012 - 05.2014
Business Management, Marketing, Leadership, Operations Management
Metro State University
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