Summary
Overview
Work History
Education
Skills
Tools
Timeline
Hi, I’m

Chris Stanfill

Summary

Managerial and professional individual with a proven track record of streamlining processes and leading high-performing teams. Recognized for strong analytical skills and unwavering commitment to achieving results. Collaborative leadership style and adaptability are relied upon by teams to meet changing needs. Excels at translating customer insights into impactful product strategies, crafting resonating messaging, and driving successful product launches. Passion lies in empowering nonprofits and shaping the future of fundraising.

Overview

11
years of professional experience

Work History

Flipcause Inc.

Lead Renewal Manager
12.2019 - 01.2025

Job overview

  • Spearheaded customer retention initiatives, achieving a 20% improvement in renewal rates through data-driven strategies and customer-first communication
  • Collaborated with product, marketing, and support teams to integrate customer feedback into strategic planning, improving product alignment with user needs
  • Refined customer personas and journey maps, driving targeted marketing campaigns and enhancing customer satisfaction
  • Contributed to the development of positioning strategies that resonated with nonprofit organizations, aligning product offerings with market trends and customer needs
  • Maintained a monthly 1% churn rate

Apple Store

Genius
08.2013 - 12.2019

Job overview

  • Developed expertise in customer behavior and market analysis through various roles in customer-facing and operational capacities
  • Played a key role in launching and promoting new products, ensuring alignment with customer needs and market positioning
  • Delivered cross-functional collaboration to improve processes and enhance customer experiences

Education

Rhema Bible Training Center
Tulsa, OK

Pastoral Studies
01.2012

University Overview

Graduated from Rhema Bible Training Center's Pastor Studies program, gaining a comprehensive education in leadership, organizational management, and community engagement. Leveraged this training to serve as Assistant Pastor at Manford Assemblies of God Church, where I contributed to operational oversight, team coordination, and the development of programs that supported the church's mission and growth objectives.

Skills

  • Product Marketing & Positioning
  • Customer Research & Insight Analysis
  • Go-to-Market Strategies
  • Persona Development & Customer Journeys
  • Cross-Functional Collaboration
  • Strategic Thinking & Problem Solving
  • Excellent Written & Verbal Communication
  • Apple & PC Products
  • Google Suit
  • Excel
  • Word
  • Salesforce

Tools

Tools
  • Apple & PC Products
  • Google Suite
  • Excel
  • Word
  • Salesforce

Timeline

Lead Renewal Manager
Flipcause Inc.
12.2019 - 01.2025
Genius
Apple Store
08.2013 - 12.2019
Rhema Bible Training Center
Pastoral Studies

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Chris Stanfill