Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Steck

Fulfillment Operations Assistant Manager
Oxnard,CA

Summary

Goal-oriented Fulfillment Operations Assistant Manager delivering practical strategies to drive productivity and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 9.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Fulfillment Operations Assistant Manager

Rently
3 2022 - Current
  • Overhauled prep processes for an increase in quality asked, reduction in time spent on non-value adding steps, and increased efficiency of the task by 275% on average.
  • Current Chair of Rently's Safety committee and major contributor to the formulation of Rently's Emergency Action Plans, maintenance schedules, and all safety related SOPs.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Established a set of KPIs in order to better monitor associates and plan resources in order to facilitate optimal order fulfillment
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.

Keyholder

Barnes And Noble
10.2018 - 03.2022
  • Trained team members in successful strategies to meet operational targets.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Pulled, verified and packaged items for shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Oversaw team of 3 employees.

Shipping & Receiving

Macy
07.2016 - 08.2017
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Picked orders, scanned products and packed boxes.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Customer Service/Cashier/Retail Stock Associate

Orchard Supply Hardware
09.2013 - 03.2016
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Managed inventory storage in clean and organized fashion.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Completed store opening and closing procedures.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks
08.2009 - 06.2013

Skills

    Inventory management

Organization and Time Management

Analytical and Critical Thinking

Leadership and team building

Policy and procedure creation

Timeline

Keyholder

Barnes And Noble
10.2018 - 03.2022

Shipping & Receiving

Macy
07.2016 - 08.2017

Customer Service/Cashier/Retail Stock Associate

Orchard Supply Hardware
09.2013 - 03.2016

High School Diploma -

Thousand Oaks High School
08.2009 - 06.2013

Fulfillment Operations Assistant Manager

Rently
3 2022 - Current

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Chris SteckFulfillment Operations Assistant Manager
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