Chris Stevens
Westmoreland,TN
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
13
13
years of professional experience
Work History
Team Lead
Cabela's
07.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Bartender
AMC Theaters
10.2013 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Driver
AG Machining
03.2016 - 04.2019
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Usher and Maintenance Lead
AMC Theaters
10.2010 - 10.2013
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained clean and organized venue to create pleasant experience for guests.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Education
High School Diploma -
Littleton High School
Littleton, CO11.2009
Skills
- Task Monitoring
- Team Leadership
- Team Goals
- Customer Engagement Strategies
- Staff Training
- Customer Service and Assistance
- Assignment Delegation
- Product Recommendations
- Motivational Leadership
- Visual Displays and Presentations
Timeline
Team Lead
Cabela's
07.2021 - Current
Driver
AG Machining
03.2016 - 04.2019
Bartender
AMC Theaters
10.2013 - 06.2021
Usher and Maintenance Lead
AMC Theaters
10.2010 - 10.2013
High School Diploma -
Littleton High School
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