Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Chris Stewart

Bothell

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Bartender

Grape Choice
Kirkland
03.2024 - Current
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted guests with friendliness and professionalism.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Stocked ice bins and coolers as needed throughout shift.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Greeted frequent visitors by name and explained new promotions.
  • Assisted in setting up the bar for service shift.
  • Cleansed glasses with sanitizing solution after each use.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Performed opening and closing duties including restocking supplies.
  • Effectively multitasked within fast-paced environment.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Provided drink suggestions to customers based on their preferences.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Office Manager

Dynamic Designs Jewelry
Kirkland
03.2024 - 02.2025
  • Managed office inventory and placed new supply orders.
  • Coded and entered daily invoices with in-house accounting software.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained filing system for records, correspondence and other documents.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.
  • Performed general bookkeeping duties such as accounts receivable, accounts payable, reconciling bank statements, creating journal entries and payroll.
  • Ordered supplies and equipment to maintain adequate inventory levels.

Beverage Manager

Fraternal Order Of Eagles Aerie #2681
Kirkland
06.2023 - 05.2024
  • Reviewed customer feedback regarding beverage selections and responded accordingly by making changes or additions as needed.
  • Purchased goods and ingredients needed to make beverages.
  • Designed promotions that increased profits while still offering attractive deals to customers.
  • Implemented procedures for tracking liquor usage to minimize losses due to spillage or theft.
  • Monitored stock levels and placed orders when necessary to maintain adequate supplies.
  • Ensured compliance with regulations and laws related to alcoholic beverages.
  • Organized special events such as wine tastings or cocktail competitions.
  • Researched emerging trends in the industry such as craft beers or specialty cocktails in order to stay current with changing consumer tastes.
  • Identified cost savings opportunities through analysis of purchasing practices and negotiations with vendors.
  • Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
  • Negotiated contracts with distributors and vendors to secure discounts on purchases.
  • Oversaw inventory and ordered ingredients to restock.
  • Assisted in supervising bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
  • Assisted with prepared weekly schedules for bartenders according to business needs while maintaining labor costs within budget guidelines.
  • Assisted in the selection of suppliers to ensure quality products at competitive prices.
  • Achieved cost-savings by developing functional solutions to problems.

Board of Trustees Member

Fraternal Order OF Eagles - Aerie #2681
Kirkland
05.2021 - 05.2023
  • Brainstormed new business policies and directed program operations.
  • Guided organizational policy development and approval, setting standards for operations and conduct.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Participated in the development and expansion of programs and services, ensuring alignment with organizational mission.
  • Reviewed progress reports to assess effectiveness of current initiatives and operations.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Conducted regular reviews of organizational performance against established objectives.
  • Approved organizational strategies, budgets and business decisions.
  • Collaborated with executive leadership team to develop strategies for growth and sustainability.
  • Fostered collaboration between board members, staff, and volunteers to leverage collective expertise and achieve common goals.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Maintained confidentiality in regard to internal organizational affairs and information.
  • Attended board meetings and reviewed meeting agendas.
  • Supported community outreach programs aimed at increasing awareness about the organization's mission.
  • Assisted with the recruitment process for new Board members when necessary.
  • Contributed to the development of a long-term vision and strategic plan, positioning the organization for future success.
  • Ensured that all organizational activities remained consistent with its mission statement.
  • Attended and actively participated in weekly board meetings.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Defined and enforced organizational bylaws, rules and policies.
  • Maintained confidentiality regarding sensitive information pertaining to the organization's affairs.

Business Analyst

Puget Sound Energy
Bellevue
05.2017 - 01.2022
  • Develop reporting including monthly dashboards, status updates for the team on inventory of cases and what needs to be focused on (aged inventory)
  • New Role
  • Develop weekly and monthly reporting for Supervisor, Manager, and Directors
  • Experience building and implementation of company wide processes
  • Build queries for team agents for weekly and monthly cleanup of database
  • Built and update changes to checklist for each process step team completes for investigation, meter inquiry, disconnection, billing, customer contact, payment follow-up, SAP monthly billing
  • Worked with IT and created a weekly cash posting report, in order to update collections in the database in timelier manner for reporting
  • Processing collection letters – Creating template, mail merge and mailing collection letters to customers
  • Designing, building and implementing database in Access 2010 for Revenue Protection Team data and reporting
  • Designing, building and implementing data into Access 2010 database
  • Approve month end billing sales docs as team agents complete

Administrative Specialist

Puget Sound Energy
Bellevue
01.2013 - 05.2017
  • Provides administrative and analytical support for department
  • Performs basic data gathering or research in support of management
  • Organizes and coordinates meetings for department personnel
  • Handles sensitive and confidential information, uses independent and discretionary judgment, and coordinates tasks and assignments simultaneously, as well as interacts at the Officer level with professionalism
  • Uses various computer applications to create charts, correspondence, reports and other work as needed
  • Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities
  • Promotes and supports a culture of total safety
  • Assists with managing Controller calendar and email
  • Formats and files quarterly and annual Forms – FERC, 10-Q, 10-K, and 8-K with strict timelines
  • Develop Sharepoint site for entire accounting department
  • Experience working with all levels of management, both internally and externally
  • Communicate to management and directors timely and sensitive materials
  • Assists with managing building and IT access for contractors
  • Manage records and retention policies for documents in line with internal sox controls
  • Coordinates all staff meetings and other activities for Controller group
  • Assists with daily management and teambuilding of the Financial Reporting team
  • Assist with managing five accounting teams with executive presence
  • Work with internal auditors to ensure compliance

Administrative/Tax Services

Hersman Serles Almond, PLLC
Kirkland
07.2009 - 01.2013
  • Company Overview: (Formerly known as BDO Seidman, LLP)
  • Provide comprehensive support services for accounting and tax preparations to business and individual clients, including tax and billing compliance, tax reporting and preparation, and bookkeeping
  • Business and Individual Income Taxes, Gift Tax, Trusts and Estates
  • Prepare and process tax returns and extensions for client accounts
  • Timely process all client tax e-filings to the IRS and monitor approvals/rejections
  • Run recurring tax reports for leadership teams and tax partners
  • Accounting for Income Taxes
  • Maintain due date tracking on all accounts for tax partners and managers
  • Update, prepare and distribute recurring accounting reports
  • Prepare cash and billing reports for all tax partner meetings
  • Reconcile bank accounts for company Trust account and client accounts
  • (Formerly known as BDO Seidman, LLP)

Bookkeeping

Hersman Serles Almond, PLLC
Kirkland
07.2009 - 01.2013
  • Company Overview: (Formerly known as BDO Seidman, LLP)
  • Administer the monthly Accounts Receivable and collection process for all client accounts including processing daily cash receipts, managing bank deposits, and collecting payments
  • Manage the Accounts Payable for client accounts on a weekly/bi-monthly basis
  • Maintain accounts by updating billings, account data, and processing terminated clients
  • Collaborate with managers and tax partners to correct and update all revised client billing
  • Manage and adhere to credit card guidelines and policies, including maintaining all client credit card information and receipts
  • Maintain detailed documentation for all client accounts
  • (Formerly known as BDO Seidman, LLP)

Office Management Assistance

Hersman Serles Almond, PLLC
Kirkland
07.2009 - 01.2013
  • Company Overview: (Formerly known as BDO Seidman, LLP)
  • Serve as the office manager back-up when needed with all front office functions such as managing multi-lined phones with client requests and/or concerns, drafting client account correspondence and documents, training new administrative staff, managing special projects in partnership with the management team, coordinate office facility maintenance and proactively order office supplies
  • Serve as Notary Public for all appropriate business documents in the office
  • (Formerly known as BDO Seidman, LLP)

Administrative Assistant

BDO Seidman, LLP
Kirkland
03.2003 - 07.2009
  • Front Reception and Office Administrative Responsibilities including managing multi-line phone system, distributing mail, copying, faxing, office related accounts payable, and organizing
  • Tax Administrative Responsibilities supporting the Tax Partner including editing and processing Tax Returns for individual, corporations, gift tax, trusts and estates
  • Administrative Responsibilities such as proofing and editing financial statements for Assurance Department, updating and maintaining client filing, preparing expense reports, and client billing
  • Managed the rhythm of office including the tax partner staffing/schedules, office supplies and inventory

Captain

Elk River Country Club
06.2000 - 10.2002
  • Managed, organized and trained wait staff and service team
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
  • Organized banquets and private parties with dedication to ensuring customer satisfaction by remaining accessible and friendly
  • Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings
  • Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
  • Successful multitasking while remaining professional and courteous in fast-paced, high volume, fine dining environments

Administration Assistant

Castle Inn on English Knob
12.1997 - 06.2000
  • Performed general office duties including the preparation of company documents and guest correspondence
  • Coordinated banquets, parties, weddings and afternoon teas
  • Developed a reservation book to effectively organize reservations
  • Trained wait staff and managers

Skills

  • Mixology techniques
  • Inventory management
  • Cash handling
  • Customer service
  • Problem resolution
  • Food and beverage pairing
  • Bank reconciliation
  • Data entry
  • Financial reporting
  • Quickbooks
  • A/P and A/R
  • Office management
  • Document management
  • Organizational skills
  • Communication skills
  • Conflict resolution
  • Project management
  • Scheduling and calendar management
  • Employee training

Certification

  • Quickbooks Pro Advisor Certification Level 1
  • Quickbooks Pro Advisor Certification Level 2
  • Quickbooks Pro Advisor Payroll
  • License and Bonded Notary

Timeline

Bartender

Grape Choice
03.2024 - Current

Office Manager

Dynamic Designs Jewelry
03.2024 - 02.2025

Beverage Manager

Fraternal Order Of Eagles Aerie #2681
06.2023 - 05.2024

Board of Trustees Member

Fraternal Order OF Eagles - Aerie #2681
05.2021 - 05.2023

Business Analyst

Puget Sound Energy
05.2017 - 01.2022

Administrative Specialist

Puget Sound Energy
01.2013 - 05.2017

Administrative/Tax Services

Hersman Serles Almond, PLLC
07.2009 - 01.2013

Bookkeeping

Hersman Serles Almond, PLLC
07.2009 - 01.2013

Office Management Assistance

Hersman Serles Almond, PLLC
07.2009 - 01.2013

Administrative Assistant

BDO Seidman, LLP
03.2003 - 07.2009

Captain

Elk River Country Club
06.2000 - 10.2002

Administration Assistant

Castle Inn on English Knob
12.1997 - 06.2000

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Chris Stewart