CHRIS STRIKER
Baltimore,United States
Summary
20+ years providing a safe and professional work environment for clients, employees, guests, and ensuring their security and peace of mind in an armed and unarmed status.
Multiple years in a supervisory/management role while monitoring and managing all physical security equipment and maintaining the safety of employees and office spaces.
Exceptional customer service and communication skills, and able to respond to incidents and critical situations calmly and efficiently, providing effective problem-solving solutions.
Overview
24
24
years of professional experience
Work History
GSOC Operator
Security Industry Specialists
02.2023 - Current
- Alarm Monitoring: Monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
- Access Management: Manage day to day access to all company facilities, ensuring compliance with customer and company policy
- CCTV System: Manage the companies CCTV System (Ambient AI)
- Provide access management to all company facilities
- Notify the appropriate personnel in an emergency
- Notify, direct, and assist emergency personnel in the event of an emergency
- Liaison between clients, other departments, and company leadership during an emergency
- Directing visitors to the appropriate areas
- Monitor and control removal of company and personal property
- Report all building utility/service issues as observed and instructed to facilities
- Manage the day-to-day requirements for the Companies Anti-tailgating program
- Evaluate and recommend improved procedural safety/security protocols or processes
- Display exceptional customer service and communication skills
- Respond (virtually) to incidents and critical situations in a calm, problem solving manner
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Site Supervisor
Allied Universal Security Services
09.2022 - 11.2022
- Responsible for making recommendations for counseling and/or disciplinary action, including termination
- Responds to client or site emergencies as they arise
- Responsible for maintaining positive client/security relationships
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Assistant Account Manager
Allied Universal
01.2023 - 09.2023
- Assists with the coordination of all aspects of executing the security contract at the assigned location
- Assigns work tasks to Security Professionals
- Responsible for supervising, motivating, coaching and training
- Responsible for evaluating the work performance of Security Professionals
- Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated
- Assists the Account Manager in conducting interviews, evaluating new employees & scheduling
- Responsible for conducting on-the-job training, in coordination with Shift
- Supervisors, of new employees assigned to post, or when changes to post orders are made
- Responds to minor incidents that occur, ensuring appropriate action is taken
- Identifies any personnel problems occurring at posts and forward any such issues to
BWI Airport Security Compliance Officer
Allied Universal
02.2021 - 01.2022
- Educated personnel on the proper use of security hardware and software to ensure compliance with security policies
- Patrol interior and/or exterior posts
- Collect shift paperwork in accordance with policies
- Issue Maryland Aviation Administration (MAA) citations for security issues
- Check and secure alarmed doors
- Stand post as needed to maintain shift coverage
- Write comprehensive reports
- Monitor 2000+ CCTV Cameras for unauthorized activities, entries/exits (C-Cure/AIRPort)
- Conduct adjudication meetings with tenants as per MAA/TSA guidelines for violations
- Conduct door alarm tests
- Assist with MAA/TSA/Police investigations
- Run daily/weekly reports for airport badge office
- Perform escorts on/off SIDA (Secure areas)
- Check all doors/gates for proper operation
- Open and close secured gates as needed for construction
- Pull CCTV Footage for violations, events, or investigations
Armed Field Supervisor
Allied Universal
01.2017 - 06.2020
- Managed a staff of 200+ employees at 32 sites ranging from Department of Child &
- Family Services (DCFS), Department of Public Social Services (DPSS), Juvenile
- Probation, Mental Health, Medical/Urgent care, & Probation Camps and maintained a high level of training for subordinates
- Patrol sites and check employee permits and equipment
- Maintain guard paperwork regarding guard card, firearm permits and other in service training
- Train other officers on CCTV, x-ray scanners, hand searches as well as post orders, patrols & computer and access control systems.
Crew Chief
United States Air Force
11.1999 - 10.2002
- Maintain situational awareness for unsafe acts
- Maintained a clean and organized work area to ensure the safety of the crew and passengers
- Repaired and replaced aircraft flight controls, doors, ramps, actuators, wheels & tires
- Refuel/defuel aircraft, and perform pre and post flight inspections
Education
No Degree - Criminal Justice
Keiser University
Fort Lauderdale, FLTechnical Certification - Applied Science
Community College of The Air Force
Montgomery, AL2002
Skills
- Communication Skills
- Compliance Monitoring
- Team Supervision
- Computer Skills
- Security Awareness
- Security Management
- CCTV/Access control
Accomplishments
- Community Emergency Response Team (CERT) member/Search and Rescue (SAR)
- Multiple FEMA ICS Courses
- Used Microsoft Excel/Office to develop payroll tracking spreadsheets
- Supervised 50-100 security guards and officers at multiple sites
Volunteer
Civil Air Patrol (USAF Auxiliary) 94-current
Duties:
IT Officer - Maintain website and other internet data protocols to keep sites secure.
Education & Training - Provide training and instruct members on CAP Policies, regulations and manuals
Aircrew - Qualified Aircrew member
Timeline
GSOC Operator
Security Industry Specialists
02.2023 - Current
Assistant Account Manager
Allied Universal
01.2023 - 09.2023
Site Supervisor
Allied Universal Security Services
09.2022 - 11.2022
BWI Airport Security Compliance Officer
Allied Universal
02.2021 - 01.2022
Armed Field Supervisor
Allied Universal
01.2017 - 06.2020
Crew Chief
United States Air Force
11.1999 - 10.2002
No Degree - Criminal Justice
Keiser University
Technical Certification - Applied Science
Community College of The Air Force
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